Free

Basic Introduction to User Research in Government: London (2 Days)

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Date and Time

Location

Location

Government Digital Service

The White Chapel Building

10 Whitechapel High Street

London

E1 8QS

United Kingdom

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Event description

Description

This course is for civil servants who are users researchers new to government and those who are new to user research. This includes those who have started working in a research role in government in the last 3 months or plan to start soon.

We will assume you have a basic understanding of digital, agile and user-centred design.

Civil servants who are completely new to user-centred design and are not a user researcher, designer or content designer should attend Research and design in government.

This course is only open to civil servants (not contractors or suppliers), so please sign up using your government email address.

What you’ll learn

By the end of the course you will;

  • Know how user research helps you design, build and run better services
  • Understand how user research fits into the government context
  • Use basic user research techniques and methods
  • Know how and when to involve your team in research activities
  • Know where to get user research help and guidance

On the day

Arrive before 9:45am ready for a 10am start and we'll finish at 5pm. Lunch will be at approximately 12:30 for approximately an hour and there will be a short break in the morning and afternoon. The training will be held in the 7th floor Garage, next to the kitchen.

Tea, coffee and biscuits are available for a £1 donation. Please bring a mug, lunch or lunch money and a scarf because the air-conditioning is tricky.

Please commit to both days. If you are unable to attend on both days, please let us know. We prefer not to have people leave early, start late or drop in and out of the day as it is unfair to the other group members and people on the waiting list.

Please be prepared to give us feedback on the session as it is always being iterated!

More information

Find out about other user-centred design related training and events on the Design Notes blog.

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Date and Time

Location

Government Digital Service

The White Chapel Building

10 Whitechapel High Street

London

E1 8QS

United Kingdom

View Map

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