Overview

This course explains how frontline supervisors and managers can influence behaviours, and how human failures (errors and violations) can contribute to accidents, ill-health or incidents. It also demonstrates how adopting a human factors approach to managing health and safety-related risk will contribute to safe and healthy workplaces and activities. This course emphasises the crucial role of supervisors and managers in managing safe and healthy work and how facilitating respectful, open and engaging two-way communication creates an environment where unsafe acts are addressed and positive health and safety behaviours are consistently reinforced.

Who needs this Qualification?

This course is suitable for those in managerial or supervisory roles within the construction industry..

Why is this training important?

Research shows that people’s behaviour plays an important role in the number of work-related ill-health, dangerous occurrences, major injuries, and fatalities. The ultimate benefit of effective behavioural safety approaches to construction work is that they can help reduce unsafe acts and promote safe and healthy behaviours. Frontline behavioural safety leadership can positively impact people’s safety behaviour, and it has the potential to reduce incidents. Not only does this increase safety at work, but it will also reduce the cost of absence due to workplace injury.

A key advantage of implementing a behavioural safety model based on the management of human factors is that it encourages multi-level engagement, proactive participation and collaboration, whereby everyone contributes to the health and safety management process. Managers and supervisors support an organisation’s strategic aims by delivering safe and healthy work. Identifying and addressing unsafe behaviours and conditions and proactively seeking opportunities to reinforce positive behaviours is a vital aspect of a manager’s and supervisory role.

Course content

Introduction to human failure: errors and violations
Human Factors and their contribution to human failure
Proactive methods of reducing the likelihood of human error and violations
Definition, recognition and management of unsafe acts and conditions
Introduction to communication styles
Methods of promoting open communication that reinforces safe behaviour and challenges/re-educates unsafe behaviour. (Introduction to Ouch approach: Permission Granted)
Introduction and use of the Ouch human factors evaluation tool ‘Possible and Preferable’
Introduction to behaviour change models

Where beneficial, in-house courses can be contextualised to support an organisation’s culture and approach to health and safety management.

Learning outcomes

Upon completion of the course, learners will be able to:

Describe how Supervisors and Managers have a significant role in influencing human failure and behaviour change management
Describe the human factors contributing to human failure (errors and violations)
Utilise the ‘Possible and Preferable’ tool to reduce the likelihood of human failure during the planning, design, management and supervision of work environments and systems of work
Explain the importance of managers’ and supervisors’ early engagement and positive communication in supporting safe and healthy work environments and systems of work
Utilise a ‘Permission Granted’ approach to facilitate and support respectful and effective communication
List common approaches to behaviour change and common barriers to change
Identify and appropriately respond to unsafe/safe behaviours

Certificated by: Ouch Learning and Development – approved by CITB

Duration: 1 day

Assessment: Multiple choice exam

Prerequisites: Behavioural Safety Awareness in Construction certificate within the previous 36 months

Validity of award: 3 years

Included in the price:

Interactive and engaging course
Qualification & digital certificate
Course manual & materials
Access to FREE resources including Appointed Persons posters for your workplace
Access to our customer portal to view your bookings, download previous certificates and generate training reports of your employees
Automatic email reminders for certificate expiries

Behavioural Safety Management for Construction