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BetterCare Show and Tell at Kirklees Council

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Meeting Room 3

Huddersfield Town Hall

Ramsden Street

Huddersfield

HD12TA

United Kingdom

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Description

What is BetterCare?

Analysis conducted by Kirklees Council and Looking Local showed that significant time and resources were being consumed by the Council when conducting Financial Assessments for Care, and many other LAs told us that they shared the same challenge. To solve this, Kirklees Council delivered BetterCare.

It’s a comprehensive platform in which users remotely conduct their own financial assessments for care. Users complete applications from the comfort of their homes, or have a family member do it on their behalf, and are guided throughout the process by advisor-written advice and helpful tips.

Outcomes:

Since implementing BetterCare, their backlog of cases has been eliminated, it’s cut the wait times for appointments, and fewer care packages are failing, as people are informed up front of the contributions they’re expected to make to their care. Using self-service principles, Kirklees Council have managed to make a huge shift in how they manage their Adult Social Care caseload, with significant positive outcomes for the people using the service and the council themselves.

Workshop Summary:

The workshop will give you a chance to speak directly to the team at Kirklees responsible for implementing BetterCare and meet with like-minded local authorities also looking to find out more about the platform. You will also be able to speak to the team at Kirklees that were involved in its implementation and hear about the effect it’s had on their service delivery.


We anticipate this to be a very popular event as previous events have SOLD OUT. Therefore, please register early to avoid disappointment, and please note that there is a maximum of two spaces available for each local authority.

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Date and Time

Location

Meeting Room 3

Huddersfield Town Hall

Ramsden Street

Huddersfield

HD12TA

United Kingdom

View Map

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