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BIC's EDI for Libraries (Half-Day) Training Course

Book Industry Communication

Tuesday, 21 May 2019 from 14:00 to 17:00 (BST)

BIC's EDI for Libraries (Half-Day) Training Course

Ticket Information

Ticket Type Sales End Price Fee VAT Quantity
BIC Members   more info 13 May 2019 £12.00 £1.15 £2.63
Friends of BIC   more info 13 May 2019 £15.99 £1.37 £3.47
Non-Members   more info 13 May 2019 £19.99 £1.59 £4.32

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Event Details

Created by the book industry, for the book industry

For an empowered, informed supply chain

Established in 1991, BIC is an independent, not-for-profit organisation without commercial objective or emphasis. We pride ourselves on working collaboratively with key stakeholders in the UK book industry to produce quality training courses that are created and delivered by expert, highly respected trainers on a wide range of supply chain topics. Being a not-for-profit organisation, BIC is able to offer all of its training at highly competitive rates. If there is a topic that you would like us to provide training on, that we do not provide at present, get in touch; we also welcome enquires about the provision of bespoke in-house courses.

BIC's Privacy Policy



BIC's EDI for Libraries Training Course 


This course is kindly sponsored by:



Purpose of the Course
Libraries rely on EDI to enable efficient electronic communication, such as exchanging quotes, orders and invoices with stock suppliers. Although this is a mature technology, it is important for libraries of all kinds to be able to understand and manage their EDI systems efficiently. This training course is designed to help librarians to manage EDI, to use industry standards, to solve EDI issues and to gain the benefits of their EDI investment. 


Benefits of Attending


  • This course will provide delegates with the knowledge and confidence to understand and manage their library’s EDI systems and the various methods of exchanging business messages, such as quotes orders and invoices, with their suppliers.
  • The course will include an overview of EDI, the EDI messages and standards and how to use them, and how to solve issues and obtain help.
  • This course is an opportunity for librarians to dive behind the scenes and understand how their library systems and their supplier’s systems communicate. They will develop the confidence to problem-solve with systems suppliers and stock suppliers when EDI issues arise.
  • The course will cover EDI as used by both public and academic libraries.


Course Level
This course is aimed at those who are completely new to EDI or who have had some involvement but have never felt completely at ease with EDI systems and standards. Attendees do not need technical knowhow but should understand the basics of key library processes, especially acquisitions. Library staff, who deal with 3rd parties providing day-to-day EDI services, would also benefit from attending this course.


Course Outline
This workshop-style course consists of information slides with informal discussion combined with exercises exploring practical areas such as the make-up of EDI messages, mapping to the EDI standards, and how to cope with specific requirements. The topics covered will include:

  • What is EDI for Libraries?
  • How does it work?
  • Standards and technologies: Tradacoms, EDIFACT and APIs
  • Setting up EDI with the Library Management System and Library Stock Suppliers
  • Importance of EDI standards for Libraries
  • Exploring the benefits of EDI
  • How to solve Library EDI issues
  • How to obtain help and guidance


Course Preparation
Ahead of the course, BIC will send a brief survey to course delegates covering EDI issues they may have encountered. This is to ensure that the course is as relevant and useful as possible.


The Trainers

Simon Edwards

Simon Edwards


Simon has worked in the book industry for 30 years as a bookseller, library supplier and publisher. After spells with BFS, WHSmith and Whitaker, he became a freelance consultant, undertaking a wide range of research, training, marketing and systems design projects. For BIC, over the past ten years, Simon managed the e4books and e4libraries projects, authoring many of BIC’s guides and reports on supply chain matters and chairing numerous working groups and the BIC Technical Implementation Clinics for both trade and libraries.


Heather Sherman 

Heather Sherman

Head of Library Programme Management, Dawson Books

Heather is an experienced library professional with expertise in library systems, technology, physical and digital supply chains, metadata lifecycle, e-commerce, eBooks, acquisitions and cataloguing. She works with libraries worldwide including the Bodleian, University of South Africa, and Public Libraries throughout Ireland. Heather has substantial commercial experience in library stock supply and related services, and plays a key role in the Library Business Leadership Team for Dawson Books / Bertram Library Services.



Date & Frequency of this Course in 2019
Tuesday 21st May 2019.
This course will run twice in 2019.


Bespoke and In-House Training
BIC is committed to providing high quality, accessible training for the book industry. We are able to provide both bespoke courses and in-house training to suit your requirements. This courses is suitable for in-house training so please do contact us to request further information or to make a booking:


Course Location
The CILIP Building, London.


Course Length
This is a half-day course. Registration will be available from 1:30pm; the course will run from 2-5pm.


BIC Members £12.00 + VAT
Friends of BIC £15.99 + VAT
Non Members £19.99 + VAT

NB: Travel and accommodation costs are not included in the ticket price.

Discounted rates apply to BIC members only.
Not sure if your organisation is a BIC member? Check our members list here.

Alternative Payment Option: If you would prefer BIC to invoice your organisation directly, please contact note that this process will incur a £20.00 administration fee.


On the Day 
Refreshments will be provided throughout the afternoon.


WiFi Access
A password will be provided on the day to delegates.


Travel Information
Tube / Rail Stations:
Warren Street | Goodge Street | Tottenham Court Road |



Course Cancellations

Please note: as we price our training courses so keenly, the running of them is dependent on there being a set minimum number of delegates registered by the time the booking period ceases. For this reason, please be aware that unfortunately some courses may be cancelled if this requirement is not met. Should this happen, BIC will arrange for full refunds for all training courses booked. We will liaise with registered delegates at least 2 weeks prior to each course date regarding this. BIC apologies for any inconvenience caused.


Refund Policy

Please take a few moments to familiarise yourself with our refund policy:

Should you need to cancel your ticket, refunds may be given as follows:

  • Up to 6 calendar weeks (i.e. 42 calendar days) before the event: full refund
  • Less than 6 calendar weeks, but more than 2 calendar weeks (i.e. 14 days) before the event: 50% refund
  • Less than 2 calendar weeks before the event: no refund.

If you (or a colleague in your place) do not attend the training course you have booked, no refund will be given.

Please note: Tickets are transferable within your organisation.



A word about our sponsors:



Bertram Library Services has a long-established position as an expert in library supply. Supplying shelf-ready books, DVDs, CDs and games to public, academic and school libraries, we provide a quality, bespoke service to individual requirements. A team of professional librarian stock category managers deliver monthly new title selections that are specifically created for public libraries and matched to individual customer needs. Shelf-ready servicing is provided to specifications and our customer services team is always on hand to answer queries, and a personal Account Manager with in-depth knowledge gives a single point of contact.



BDS is the premier supplier of library quality metadata, connecting publishers to libraries and book suppliers by converting book trade standards to library standards. BDS is at the forefront of developing library standards for the benefit of the international library community.

BDSDigital provides web and metadata solutions to publishers and the book trade.

Both divisions employ EDI to promote the seamless interchange of data between different parties. BDS supports the work undertaken by BIC to design, develop and implement standards for use in publishing, libraries and the wider book trade.



Dawson Books is a world-class international supplier of academic and professional books, ebooks, shelf ready and information services for academic, professional, and research institutions. We provide innovative digital solutions which interact between the essential components of the book supply chain. Our dawsonenter database offers a “one stop shop” for library staff to explore, discover and acquire print and electronic books. Our ebook platform, dawsonera, provides seamless access to over 600,000 eBooks from leading academic publishers.

Do you have questions about BIC's EDI for Libraries (Half-Day) Training Course? Contact Book Industry Communication

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When & Where

CILIP Building
7 Ridgmount Street
WC1E 7AE London
United Kingdom

Tuesday, 21 May 2019 from 14:00 to 17:00 (BST)

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Book Industry Communication

BIC is an independent organisation set up and sponsored by the Publishers Association, Booksellers Association, the Chartered Institute of Library and Information Professionals and the British Library to promote supply chain efficiency in all sectors of the book world through e-commerce and the application of best practice, standard processes and procedures. We have excellent relationships with all major standards bodies and we work closely with the Book Industry Study Group in the US.

BIC unites all sectors of the publishing industry, so whether you're a publisher, on-line retailer, "bricks & mortar" retailer, distributor, library (academic or public), wholesaler, digital partner, literary agent, conversion house, or any combination of these, we're here for you. We offer a "one stop shop" experience, impartial advice and support on anything & everything related to the Supply Chain (digital and/or physical) and we always love to hear from our members...and anyone who might like to become a member. Your feedback is invaluable to us.

We want to hear your ideas, what you're working on, what's challenging you right now, and what changes/developments/projects etc you think the industry might benefit from - so that we can work on your behalf to deliver solutions.

Finally, as an FYI: without neglecting the printed book world, BIC will now be focussing an increasing amount of its energy on work in the Digital Supply Chain.


Digital & Physical Supply Chain, EDI/e-commerce, Metadata optimisation, Training courses, Industry Accreditation Schemes, Product Identifiers/Bar codes/ISBNs etc..., ONIX, Bibliographic standards, RFID, BIC Codes, Web Services, Addressing industry needs, Best practice


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