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BICSc Roadshow - Rugby

The British Institute of Cleaning Science (BICSc)

Wednesday, 25 October 2017 from 10:00 to 16:00 (BST)

BICSc Roadshow - Rugby

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Ticket Type Sales End Price * Fee Quantity
Members 24 Oct 2017 Free £0.00
Non-Members 24 Oct 2017 £15.00 £0.00
* Prices include VAT

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Book your place now for exclusive presentations and a free networking lunch.




Bridging the Gap between Cleaning Specialist & Team Leader/Supervisor – Dr Sally Messenger

The highest-performing people often find it difficult to change; they want to keep doing the activities that made them successful. Thus, technical specialists sometimes find the transition to team leader/supervisor challenging. It is important, therefore, to prepare individuals so that they can effectively bridge the gap between the ‘management and technical worlds’. Too often it is assumed that ‘leading others’ is a natural skill when in effect most individuals and organisations benefit from investment in preparatory programmes for their aspiring team leaders/supervisors. This session will cover the key content for future aspiring team leader/supervisor programmes within the cleaning industry and explore the options for delivery. The session is designed to raise the profile of the cleaning industry as inclusive and progressive with excellent professional opportunities for career progression.


BICSc Update - Tracy Rinaldi

Tracy Rinaldi, Commercial Director for The British Institute of Cleaning Science will be giving an update on BICSc.


Conducting a Cleaning Audit – Dr Eric Brown

This presentation looks at some of the options that need to be implemented in order to get the most out of a cleaning audit and looks particularly at process inputs and the analysis of results.


How can we control costs in a changing world - Darren Byford and Kelly Snee

 In a world where current financial pressures affect every part of our service, understanding what is happening in the wider marketplace can help improve what we do. Looking at the wider marketplace and how world events can impact directly and indirectly on operating costs. What can our suppliers do to help negate ever increasing costs through innovation and changes in how we do things?


What you need to know in 2017- how upcoming changes in Employment Legislation will affect your Business - Citation HR & Employment Law

Citation will be sharing their specialist knowledge on how upcoming changes to employment law and HR will affect your business in 2017. 


Tangible Business Benefits of ISO – QMS

QMS will be speaking about the business benefits of ISO.





Dr Sally Messenger


Dr Sally Messenger has been undertaking educational research and policy projects for BICSc since the beginning of this year. A key area of focus has been following the development of the new apprenticeships and their impact. Sally’s career has focused on vocational education and training and spans further/higher education and national accreditation/awarding organisations.

For fifteen years Sally has held senior leadership and management roles with the Institute of Leadership & Management and City & Guilds, and from 2012-15 was a WorldSkills UK Projects Director. As a freelance advisor Sally is currently working on projects for WorldSkills International and UK organisations involved in the development of apprenticeships.  During her career Sally has contributed to a number of research projects, conference papers and publications related to vocational education and training.



Tracy Rinaldi

Tracy Rinaldi is the Commercial Director for The British Institute of Cleaning Science (BICSc) and has been with the company for over two years.
Tracy is a member of the Senior Leadership Team for BICSc and sits on the board for BICS Business Services (BBS) where she has overall responsibility for the BICSc and BBS sales, training delivery, customer support, logistics and marketing teams. Tracy oversees all of the organisation’s current activities while identifying and acting on new opportunities to drive future growth both in the UK and internationally. 

Outside of BICSc, Tracy has over 12 years of experience running operational functions as well as leading large-scale projects with particular expertise within the regulatory and governance environments.



Dr Eric Michael Brown

Dr Eric Michael Brown is the Director of Cleaning Research International Ltd. He has been a consultant for BICSc for many years and is currently the Publication Technical Editor for BICSc.

A graduate of Leeds University in Textile Chemistry, he has a PhD in Carpet Technology and has written several textbooks and manuals on carpet complaints and cleaning.

From 1970 until 1987 he was employed by BTTG-Wira, (formerly Wool Industries Research Association), where he was a manager of CAMRASO (the Cleaning and Maintenance Research and Services
Organisation). Since 1987 he has worked with Cleaning Research International Ltd and has acted as a consultant for organisations in connection with the performance, cleaning and installation of carpets.

Dr Eric Michael Brown also provides expert evidence in cases where disputes have arisen about carpet performance, durability, cleanliness and installation.



Darren Byford and Kelly Snee


Kelly and Darren have around 50 years of combined experience working within cleaning and FM procurement. In that time they have worked closely with numerous customers and suppliers to find solutions to meet the needs of their cleaning and FM operations.

Kelly and Darren’s combined industry knowledge gives them a unique insight into the public sector, cleaning suppliers and the manufacturers base. With a clear public sector ethos, they offer clear, straight-forward and independent advice to customers ensuring that they find the best route to market as well as the best value for money.



Citation HR & Employment Law provide specialist advice and support to businesses on a range of HR and Employment law issues. Whether it’s lowering your sickness rate, training your team or looking at flexible working requests, Citation HR & Employment Law can support businesses through these processes with their dedicated team of experts.


QMS International provides a unique management system for ISO certification. Organisations can select a Management System and Certification Process that works for their business, achieving their chosen ISO Certification in less than 45 days. QMS International have thousands of clients of all sizes throughout the UK and overseas helping businesses win tenders, enter new markets and improve their internal processes.




As a leading public sector procurement organisation with over 40 years’   experience, YPO not only has a huge range of products and services, but most importantly, the expertise to help you find the best solution.

Do you have questions about BICSc Roadshow - Rugby? Contact The British Institute of Cleaning Science (BICSc)

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When & Where

Dunchurch Park Hotel & Conference Centre
Rugby Road
CV22 6QW Rugby
United Kingdom

Wednesday, 25 October 2017 from 10:00 to 16:00 (BST)

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The British Institute of Cleaning Science (BICSc)

The British Institute of Cleaning Science (BICSc) is the largest independent, professional and educational body within the cleaning industry with over 10,000 individual and corporate members in the UK and Internationally.


Our mission is to ‘raise the status and standards of the cleaning industry, through education and accredited training.'

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