Will the event be played behind closed doors?

The tournament will be subject to the Tour’s comprehensive Health Strategy which will continue to evolve, aligned with Government guidance and health guidelines. If there is a change to the status of the event, we will inform ticketholders in due course.

Is my ticket still valid?

Should the status of your ticket change, the ticket purchaser will be informed via email by the European Tour

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Accessibility

Personal Assistants

If you need a personal assistant to attend an event with you, the European Tour offers a complimentary carer ticket to disabled customers who have purchased a ticket. To request a carers ticket please contact the call centre on UK 01344 840550, Outside UK +44 1344 840550 or by emailing customerservice@europeantour.com

Proof of eligibility is required.

Are there Blue Badge Holders' facilities?

The event is fully organised for Blue Badge Holders.

Scooters will be available for hire – please book in advance at www.eventmobility.org.uk or call 01386 725 391

How can I purchase Hospitality?

To request a brochure for any of our Hospitality Packages please call +44 (0) 1344 840 681 or email us at hospitality@europeantour.com .

You can also see the full list of available events and register your interest by visiting our website https://www.europeantourhospitality.com/

When will I receive my tickets?

E-tickets are released immediately and will be attached as a pdf to your confirmation email.

All other tickets will be posted to the address given at the time of ordering approximately 28-7 days prior to the event.

What is the Pro-Am Autographs policy?

The autograph and selfie policy will be communicated closer to the event.

Autograph items will be limited to one per person. Professional Autograph Hunters will not be allowed to approach players and celebrities. Event security will be briefed to remove those individuals that choose to ignore these measures.

What is a Concession ticket?

Concession Tickets: These are available for customers who are aged 60 and over, students (with a valid student card), and children aged 14 to 17.

Junior Admission: Under 14's are admitted free of charge when accompanied by an adult on all days.

Can I purchase tickets at the Gate?

Tickets sold at the gate are subject to availability. We suggest buying in advance to avoid any disappointment.

Please note that a higher price will apply to all tickets purchased during the week of the tournament.

Grandstand Seating

Details of our grandstand seating will be announced in due course. To be the first one to know please subscribe to our newsletter on https://www.europeantour.com/my-et

What are my transport/parking options getting to the event?

Further details on transportation and parking options will be released closer to the event.

All BMW and MINI owners have free on-site parking.

What can/can't I bring to the event?

Prohibited Items: detailed on the back of the ticket.

No picnics / picnic hampers allowed.

The use of mobile phones is welcomed and the European Tour encourages fans to enjoy and share their experience on social media.

Please ensure your phone is on silent at all times.

Mobile phone photography for personal use is permitted throughout the week in all areas of the course.

Please ensure your flash functionality is switched off at all times.

Video capture is allowed throughout the week in non-competition areas only, such as practice facilities and mobile phone zones.

Phone calls are allowed in non-competition areas only, such as practice facilities and mobile phone zones.

Data use (texting, email, using the European Tour app, social media) is permitted at all times

At all times, please take care to avoid disturbing players and please respond to all requests from tournament staff, security, players and members of their team

Making or distributing broadcasts, commentary, news reports, data, results or statistics by any means in any format or media including any such by mobile phone or other wireless device is not permitted.

Ticket holders consent to being photographed, filmed, and recorded at the Tournament (including by CCTV) and consent to the use of any such film, image or recording at the discretion of the promoter and/or European Tour and their licensees and partners without compensation or notice.

No dogs (other than guide dogs) or other animals are permitted on the course.

All promotional, commercial, political, religious or offensive items of whatever nature including, but not limited to, clothing, banners, signs, symbols and leaflets are prohibited.

The ticket holder must comply with all relevant statutes, signs, safety announcements, directions of stewards and ground regulations whilst attending the Tournament.

Breach of any of these conditions or any unacceptable behaviour likely to cause offence, damage, nuisance or injury shall permit the venue or event management to revoke this ticket and to eject the holder without compensation.

Where can I contact the organiser with any questions?

Please contact European Tour ticket office

By email: customerservice@europeantour.com

For hospitality options, please visit www.europeantourhospitality.com

Can I re-sell my ticket(s)?

Tickets cannot be re-sold. Any resale of the ticket/s will render them void. The ticket remains the property of the Tournament at all times.

What is the refund policy?

All ticket sales are final. No exchange or refund can be made.

Do I have to bring my printed ticket to the event?

E-tickets can be either shown on your phone or printed.

Physical tickets must be brought to the venue. Lost, stolen or damaged tickets cannot be replaced.

Full ticket T&Cs can be seen here: https://www.europeantour.com/european-tour/news/articles/detail/ticket-terms-and-conditions/

Ticket sales have ended

BMW PGA CHAMPIONSHIP 2020