Work, as in life, is full of satisfying, challenging and rewarding moments. It can bring us support, friendship, understanding, learning and development. But we can also often feel out of our depth, or question our ability to take on challenges, or feel inadequate.

Resilience is essential for us to survive and thrive in the workplace, and in this hands-on virtual masterclass with Dr Susan Kahn, you will learn the key skills for recognising failure, responding to it quickly, and building your capacity to bounce back – and these are skills that can be applied to the workplace and taken beyond the office.

In this class, Susan will take you through some big ideas and show you how to apply those ideas to the minutiae of your personal and professional lives. You will learn about why regret is connected with inaction rather than with something we’ve tried and failed at, as well as how to receive and deliver feedback, and – perhaps most importantly of all – you will come away with an indispensable suite of techniques that will help you look after yourself long after the class has ended.

Course content

• Resilience self-assessment
• Motivations for greater resilience
• Self-awareness
• Self-blame to self-care
• The neuroscience of resilience
• Below the surface dynamics
• Resilience and failure
• Resilience in leaders and followers
• Resilience toolkit
• Group and individual exercises

Tutor profile

Dr Susan Kahn is a Business Psychologist, coach, consultant, and mediator. She is also a lecturer at Birkbeck, University of London, teaching coaching and organisational psychology, and is a faculty member at the School of Life, working with businesses to develop their emotional intelligence. She writes about below the surface dynamics at work and her latest book tackles failure and resilience, Bounce Back, how to fail fast and be resilient at work.

You will be sent a link to the webinar 2hrs before the start time of 6pm (GMT). Please email masterclasses@theguardian.com if you have not received the access link within one hour of the scheduled start time.

This masterclass is available globally. If you are joining us from outside the United Kingdom, please use this time zone converter to check your local live streaming time.

6pm GMT | 7pm CEST | 10am PST | 1pm EST

All Guardian Masterclasses are fully accessible but please contact us at masterclasses@theguardian.com if you have any queries or concerns.

Full course and returns information on the Masterclasses website