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Boundaries, Lone Working & Dangerous Situations

Homeless Link

Wednesday, 20 September 2017 from 09:45 to 16:30 (BST)

Boundaries, Lone Working & Dangerous Situations

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
Homeless Link member
Please telephone us if you are unsure of your membership status - 020 7840 4441. We reserve the right to check your membership status and request you re-book the correct rate if you have not booked the correct ticket type. Please note that Homeless Link do not charge VAT on training or events. The event price though stated by Eventbrite's booking system to include VAT, in fact does not include VAT and the event/training price is VAT exempt. Cancellations: Public course/event fees will be refunded (minus a £50 administration fee), if a place is cancelled more than 15 working days before the event. If 15 working days or less notice is given, the full fee will be charged.
9 Tickets 18 Sep 2017 £105.00 £0.00
Non-member ticket
Please telephone us if you are unsure of your membership status - 020 7840 4441. We reserve the right to check your membership status and request you re-book the correct rate if you have not booked the correct ticket type. Please note that Homeless Link do not charge VAT on training or events. The event price though stated by Eventbrite's booking system to include VAT, in fact does not include VAT and the event/training price is VAT exempt. Cancellations: Public course/event fees will be refunded (minus a £50 administration fee), if a place is cancelled more than 15 working days before the event. If 15 working days or less notice is given, the full fee will be charged.
9 Tickets 18 Sep 2017 £150.00 £0.00
Associate member   more info 9 Tickets 18 Sep 2017 £120.00 £0.00

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Event Details

 

Working on the frontline, you are likely to come face-to-face with decisions that can call into question your professional boundaries and personal safety. This training course aims to highlight awareness of appropriate behavior and coping strategies in various challenging scenarios.

 

This course will:

  • identify risks to staff and risks to service users
  • discuss and evaluate safe lone working practices
  • identify coping strategies to manage potentially difficult situations
  • identify why boundaries are needed and the challenges in maintaining them and recognise cultural and gender issues in maintaining boundaries
  • define the limits and boundaries of your work role
  • identify and demonstrate effective body language, assertiveness and communication techniques
  • develop decision making skills and use of professional judgement
  • confidence in defusing potential threats
  • develop tools to directly deal with and manage aggression, abuse and threatening behaviour
  • help you to recognise your own emotional needs and how to access support
  • identify reflective practice tools and develop self-awareness around professional practice
  • discuss best practice in information sharing and recording in managing and minimising risk

 

 

 

 

 

 

 

 

 

 

 


Price

Homeless Link Member - £105

Associate Member - £120

Non-member - £150

Secure your place!


Homeless Link
Charity Reg No: 1089173
Company Reg No: 4313826

Do you have questions about Boundaries, Lone Working & Dangerous Situations? Contact Homeless Link

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When & Where


Canada Water Cultural Space
Canada Water Library
21 Surrey Quays Road
SE16 7AR London
United Kingdom

Wednesday, 20 September 2017 from 09:45 to 16:30 (BST)


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Organiser

Homeless Link

Homeless Link is the national membership charity for organisations working directly with people who become homeless in England.

We work to make services better and campaign for policy change that will help end homelessness.

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