Bournemouth University Tourism Summit: Tourism in the era of disruption
Bournemouth University Tourism Summit: Tourism in the era of disruption

Bournemouth University Tourism Summit: Tourism in the era of disruption

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Grange City Hotel

8-14 Cooper's Row



United Kingdom

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Bournemouth University Tourism Summit: Tourism in the era of disruption
Friday 10th February 2017, 10:00-18:00

By invitation only

Grange City Hotel, 8-14 Cooper's Row, London, EC3N 2BQ (Metro: Tower Hill)

The Bournemouth University Tourism Summit is a by invitation only tourism think tank that brings together Senior Tourism Executives with academics, researchers, students and graduates of Bournemouth University and key stakeholders to discuss and debate tourism policy and strategy. Discussion on cutting edge issues will inform policy, develop research agendas and support student projects. Careers opportunities and talent management will also emerge through the critical interaction between different stakeholders. Hosted by Grange Hotels in the heart of London this event will bring immense value to all participants.

Provisional Programme and Invited Speakers - © indicates confirmed

10:00 Arrival to Grange City Hotel and Welcome

10:15 Introductions and welcome

John Fletcher, Pro Vice Chancellor Research and Innovation

Tony Matharu, Managing Director, Grange Hotels

Jane Houzer, Dean Faculty of Management Bournemouth University

© Dimitrios Buhalis Head of Department for Tourism and Hospitality, BU


Facilitators: John Fletcher, © Dimitrios Buhalis and Duncan Light, Bournemouth University

© Christopher Rodrigues, CBE, Chairman Visit Britain

© Jean-Marc Flambert, Vice President UK & Europe, Antigua Barbuda Tourism Authority

© Daniela Wagner, Pacific Asia Travel Association (PATA) & Head of International Partnerships, Travel Weekly Group

© Tom Jenkins, CEO European Tour Operators Association – ETOA

Lord Thurso, Chair of VisitScotland

Mark Tanzer, CEO, Association of Britith Travel Agencies

12:00-13:00 Networking Lunch


Facilitators: Adele Ladkin and Anya Chapman, Bournemouth University

© Tony Matharu, Managing Director, Grange Hotels

© George Kerr, Managing Director, New Frontiers Travel and Leisure Recruitment

© Ian Brooks, Director, Gail Kenny Executive Search

Ufi Ibrahim, CEO, British Hospitality Association

Paul Hanrahan, Talent Acquisition Manager, Enterprise

14:30-1500 Networking Break


Facilitators: Dimitrios Buhalis and Philip Alford, Bournemouth University

© Rose Fernandez Amadeus

© Mike Short, Vice President, Telefónica

© John Seaton Managing Director, cendyn

© Michael McCartan Managing Director DUETTO

Sally Balcombe, CEO VisitBritain/VisitEngland

Terri Scriven

Richard Lewis what3words

Helena Egan Tripadvisor

Sofia Gkiousou, airbnb

Deniz Sonmez Market Manager,

Pasqual Phillips Account Manager,

16:30-17:00 Summary, closing remarks and Ways forward

Adele Ladkin and Adam Blake, Bournemouth University

17:00-18:00 Networking drinks

19:00 Coaches depart back to Bournemouth

Bournemouth University Department of Tourism & Hospitality in the Faculty of Management is recognised globally as a leading contributor to knowledge creation and dissemination in tourism and hospitality. A team of 35 academic staff and over 1,000 undergraduate, postgraduate and doctoral students make us one of the biggest and most prolific departments in the world. The combination of staff expertise and enthusiasm, knowledge excellence and cocreation with industry, generate innovation and best professional practice. Our approach is about creating value with everyone we work with, locally and globally, and to share the benefits with society. Our approach to teaching is to inspire, empower and foster an intellectually challenging but nurturing educational environment, encouraging our students to develop professionally and personally. We are proud of our industry collaborations that enable us to cocreate best professional practice through constant interaction and engagement. We are privileged to work in Bournemouth and Poole, a living tourism and hospitality laboratory. This enables our research and teaching to have great relevance and impact in the global marketplace. An active alumni society enables us to work closely with graduates and to expand our cocreation globally.

In partnership with Grange Hotels, London’s leading independent hotels.

Grange Hotels – Your Luxury Hotels in the Heart of London. In the heart of the London, Grange Hotels offer a wide choice of business accommodation which provides a wealth of history and local tradition, skilfully combined with contemporary luxury. Combine this with executive business lounges, meetings, conferences and events facilities, as well as Health Clubs and Ajala Spas, and you will find everything the modern, corporate traveller comes to expect from their hotel stay. A collection of private luxury hotels all superbly located in the heart of London, one of the world's most exciting cities. At Grange Hotels, you will enjoy individual character, a wealth of history, and local tradition. Grange Hotels' conference and events facilities combine state-of-the-art conference and events facilities with a wealth of history and local tradition. The Grange Hotels luxury portfolio offers an inspirational selection of meetings and events venues in central London’s most desirable locations. Grange Hotels stands out from the crowd of faceless luxury hotels through its state-of-the-art luxury accommodation, inviting ambience, and warm service while reducing its environmental impact on the local community.

Grange City Hotel

For more information please contact

Professor Dimitrios Buhalis, Head of Department Tourism and Hospitality, Faculty of Management, Bournemouth University,

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