Question 1

Venue & Parking?

Accepted Answer

This is an in-person training course. If you are travelling by car, please note that there are no car parking facilities at the office.  The nearest public car park is situated at the NCP at the bottom of Pit Hay. The other nearest public car park is situated at The Galleries Shopping Centre.

Question 2

Time off for UNISON Courses

Accepted Answer

By registering to this course using the booking button please ensure you have the time off to attend. Support for requesting time off can be offered via your local branch - use our branch finder online via tps://branches.unison.org.uk/

Question 3

What are our courses like?

Accepted Answer

Our courses and events are friendly and informal. Our training is aimed at making learning a fun rather than a daunting experience. Everyone’s views and experiences are listened to. You will not be lectured at and given every opportunity to participate and there is no exam at the end.

Question 4

What happens if I need to cancel my place on the event?

Accepted Answer

Please given as much notice if you cannot attend the event after booking your place. It is not just time and effort that is put in to ensure that the learning offer meets the aims and needs of the membership but we sometimes have a waiting list.

Question 5

Catering Arrangements

Accepted Answer

Lunch is not provided on the course but there are a variety of shops and cafes within walking distance of the venue.  Kitchen facilities e.g., fridge & microwave are available should you prefer to bring your lunch with you.  There are also tea & coffee making facilities that you can access.

Question 6

Attendance/Authorisation

Accepted Answer

If you are entitled to ‘ trade union facility time off’ to attend the course: Please ensure you have secured this absence to attend the session(s). If you are having any difficulty, please contact your local UNISON Branch, who will be able to assist you.

Branch International Officer