Free

Breakfast Briefing: Improve workforce efficiency and empower your tenants

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Yorkshire Housing

12-14 Briggate

Leeds

LS1 6ER

United Kingdom

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Description

You’re invited to a free breakfast briefing with Texthelp, in association with Northern Housing Consortium, where the challenges around workforce efficiency and tenant self-service will be discussed.

Coffee and pastries will be served to the first 20 people on arrival 08:30-09:00 - the event starts at 09:00 sharp.

Learn about the communication barriers that affect stress levels and productivity in the workplace. Learn about the digital skills required of your tenants to independently go online. You’ll hear from neighbouring housing associations who’ll share their success strategies for optimising their workforce and enhancing their tenants’ digital inclusion.


Key Takeaways

  • Hear about the challenges housing associations face when supporting the diverse needs of their staff and when encouraging tenants to self-serve online

  • Learn real life best practice examples from nearby housing associations who have successfully overcome these challenges

  • Explore innovative ways of using digital support technologies to improve efficiencies of your housing services

  • Contribute to a collaborative best practice paper to define successful strategies for housing associations across the UK


Chaired by Louise McQuillan, Texthelp our expert speaker panel includes:


Who’s it for?

Anyone with responsibility for supporting staff in the workplace or helping tenants to self-serve. For example, Heads of Service, Digital Marketing, Communications, Human Resources, Corporate Services, Equality & Diversity, Customer Services.


When and where


For more information, please email Sarah on s.simpson@texthelp.com

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Date and Time

Location

Yorkshire Housing

12-14 Briggate

Leeds

LS1 6ER

United Kingdom

View Map

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