Breakfast Seminar: Retaining business starts the moment you win the pitch

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Date and Time

Location

Location

The Loft at The Ivy Club

9 West Street

London

WC2H 9NE

United Kingdom

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Refund Policy

Refund Policy

No Refunds

Event description

Description

At a time of unprecedented change across all aspects of brands and agencies operating environments – Political, Economic, Social, Technological, Legal and Environmental – we are seeing increasing stress being placed on client:agency relationships. During such moments in time, retaining existing customers and clients becomes business critical.

In this breakfast seminar we will cover:

  • How to set up for success across people, processes and commercials
  • Empowering your people
  • Insights into the slow decline of a relationship through the ‘sloppy’, ‘stale’ and ‘stuck’ phases
  • Managing change in scope
  • The importance of diagnostic over tracking performance tools
  • What to do when the client does put your business up for pitch

WHO SHOULD ATTEND

Agency senior management, heads of clients services and those leading client business.

PRESENTERS

Tony Spong and Vicky Gillan, Managing Partners, AAR.

Date and Time

Location

The Loft at The Ivy Club

9 West Street

London

WC2H 9NE

United Kingdom

View Map

Refund Policy

No Refunds

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