Breath of Fresh Air®
Summer Event: Easy Steps for Handling Difficult People
Friday, 6 June 2014 9.30am – 12pm
Do you need help dealing with difficult customers or colleagues?
Are you on the receiving end of calls from complaining, angry or upset people?
Are there one or two people in your business who make life difficult for you?
In business it’s important to create both space and time to think, solve problems and make improvements.
Our Summer Event is designed to give you just that.
Join us on Friday 6 June 2014 at 9.30am and experience how you can bring a Breath of Fresh Air into your business.
Our facilitated walk around beautiful grounds of the Old Swan and Minster Mill, Old Minster Lovell and along the Windrush Valley is limited to a small group of people, and we guarantee you time to think as well as an opportunity to connect with others.
Spend a few hours away from the office in a beautiful environment and discuss ways to improve the way you handle difficult people.
Learn how to:
Recognise what makes people difficult;
Develop flexibility in your thinking and approach to make a difference;
Manage your emotional response when involved in difficult conversations.
This event coincides with Transverse Myelitis Awareness Day and so the event investment of £25 (+ VAT) (or early bird fee of £20 (+ VAT) if booked before the 23rd May 2014) includes coffee and biscuits and all proceeds will go to the Transverse Myelitis Society (www.myelitis.org.uk).
The Old Swan and Minster Mill is kindly sponsoring the occasion. www.oldswanandminstermill.com
(For more details contact firstname.lastname@example.org or ring Jacqueline Harris on 01189 690 783.)
Breath of Fresh Air® - fresh thinking, new directions
When & Where
Breath of Fresh Air
Breath of Fresh Air® is a world-class provider of leadership and sales training and coaching based in Reading, Berkshire. We bring a fresh approach into businesses helping them to think and act differently.
We help to grow organisations by growing their people through bespoke learning and development solutions. We offer indoor experiential workshops along with our unique transformational outdoor Breath of Fresh Air® approach helping businesses to find the best bespoke learning and development solution to meet their objectives.
Our Breath of Fresh Air workshops create quality thinking time, helping business people to work effectively and efficiently. We facilitate fresh thinking and take you in new directions.