Event Description

This free service provided by Housing Rights helps private tenants, landlords, and letting agents in Northern Ireland resolve disputes through neutral, non-judgmental mediation. Learn how mediation works, who is eligible, and how to access the service. Whether you're a tenant, landlord, or housing professional, this event will provide valuable insights into resolving housing issues amicably.

Who should attend?

All money guidance practitioners who are supporting service users with difficult conversations and anyone offering guidance to improve their financial wellbeing. It is for practitioners who are dealing with, or might come into contact with, members of the public who may need support with housing options needs.

Links to the Money Guidance Competency Framework

This event is designed to help you improve your money guidance practice, developing skills, confidence and knowledge around a specific money related area. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Technical Domain 10: Households Teir 1 and Teir 2 - 10.1.8 Signpost or refer customers to appropriate sources of information on renting, home ownership and housing

Accessibility

If you have accessibility requirements, please inform us when you register by emailing moneyguidersni@reed.com and we will do our best to meet them. Participants should always remember to keep their own client and customer details confidential and not disclose personal information about them.

Keep Up to Date with the Money Guiders Northern Ireland Network

· Contact: moneyguidersni@reed.com

· Register with the Money Guiders Northern Ireland Network here

· LinkedIn Page here

· Facebook Page here

· Twitter here

The Money Guiders Programme

Money Guiders is a programme run by The Money Pensions Service MaPS, which seeks to help money guidance practitioners improve their knowledge, skills and confidence. Everything that the Money Guiders programme offers centres around the Money Guidance Competency Framework - it's there to help you better understand the full breadth and depth of money related issues that fall outside of the regulated financial advice service sector - the things you talk to your customers about.

Bridging the Gap: Housing Mediation in Action