British Cleaning Training (House, Office and Surfaces Cleaning)

The British Cleaning Training (House, Office and Surfaces Cleaning) course provides professional skills for effective cleaning in residential, commercial, and industrial environments. Participants will gain practical knowledge in house cleaning, office maintenance, and surface sanitation while understanding equipment use, chemical safety, and hygiene standards. This training ensures learners are equipped to handle routine and non-routine cleaning tasks efficiently, maintain customer satisfaction, and manage cleaning operations successfully. Ideal for beginners or professionals aiming to enhance cleaning expertise, this course covers essential cleaning techniques, business management, and marketing strategies for cleaning services.

Learning Outcomes

1. Demonstrate effective cleaning techniques across houses, offices, and surfaces.
2. Identify proper use of cleaning products, tools, and protective clothing.
3. Apply chemical safety procedures during routine and non-routine cleaning.
4. Manage customer satisfaction through quality service and attention to detail.
5. Develop basic business plans for starting and running cleaning services.
6. Implement marketing, staff management, and expansion strategies professionally.

Course Link : British Cleaning Training (House, Office and Surfaces Cleaning)

Course Curriculum:

Module 1: An Introduction to the Cleaning Job

• Understand the fundamentals of professional cleaning roles and responsibilities.
• Learn the importance of hygiene standards in various cleaning environments.
• Explore different types of cleaning jobs and career opportunities.

Module 2: The Diversity of Cleaning Jobs

• Recognize the variety of cleaning roles across homes, offices, and industries.
• Identify specialized cleaning tasks and their unique procedures.
• Understand how different cleaning jobs require different skills and tools.

Module 3: Cleaning Equipment, Products and Clothing

• Learn correct usage of cleaning tools for efficiency and safety.
• Identify appropriate cleaning products for different surfaces and areas.
• Understand proper protective clothing and equipment for personal safety.

Module 4: House Cleaning

• Master techniques for cleaning bedrooms, living rooms, and common areas.
• Learn dusting, vacuuming, polishing, and surface sanitation methods.
• Understand schedule management for routine residential cleaning tasks.

Module 5: Food Kitchen and Commercial Kitchen Cleaning

• Understand hygiene standards for food preparation areas.
• Learn proper cleaning techniques for kitchens and commercial spaces.
• Apply sanitization procedures to prevent contamination and maintain safety.

Module 6: Bathrooms and Toilets

• Learn deep cleaning methods for bathrooms, sinks, and toilets.
• Understand chemical use for safe and effective sanitation.
• Apply routine cleaning schedules for hygiene compliance.

Module 7: Office Cleaning

• Understand cleaning office spaces, desks, and common areas efficiently.
• Learn methods for maintaining electronic equipment and furniture safely.
• Implement time-saving and effective office cleaning routines.

Module 8: Cleaning External Surfaces and Areas

• Learn cleaning techniques for windows, walls, and outdoor surfaces.
• Understand safe practices for high-risk or hard-to-reach areas.
• Apply environmental cleaning methods for exterior hygiene and presentation.

Module 9: Dealing with Non-Routine Waste

• Identify types of non-routine waste in residential and commercial areas.
• Learn safe disposal procedures for hazardous and unusual waste.
• Apply cleaning strategies for unexpected or specialized waste scenarios.

Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners

• Understand chemical hazards and safety protocols for cleaners.
• Learn proper storage and handling of cleaning chemicals.
• Understand keyholding responsibilities and alarm system management.

Module 11: Starting a Cleaning Business and Planning for it

• Learn how to create a business plan for a cleaning company.
• Understand startup costs, resource planning, and legal requirements.
• Explore strategies for launching a successful cleaning business.

Module 12: Running the Business with Quality Service

• Implement standards for consistent high-quality cleaning services.
• Learn workflow management and customer service practices.
• Apply efficiency techniques to daily cleaning operations.

Module 13: Customer Satisfaction

• Understand the importance of exceeding client expectations consistently.
• Learn feedback collection and resolution of customer complaints effectively.
• Implement techniques to build long-term customer relationships.

Module 14: Management of Staff

• Learn effective hiring, training, and supervision of cleaning staff.
• Understand delegation, scheduling, and performance monitoring methods.
• Apply motivation and team-building techniques in cleaning operations.

Module 15: Marketing, Advertising and Sales

• Learn strategies to promote cleaning services effectively.
• Understand digital and traditional advertising channels for cleaning businesses.
• Apply sales techniques to attract and retain clients globally.

Module 16: Expansion Management

• Learn methods for scaling cleaning services efficiently.
• Understand resource planning for business growth and new locations.
• Apply strategies to maintain service quality during expansion.

Module 17: Business Insurance, Tax and Additional Equipment

• Understand insurance requirements and risk management for cleaners.
• Learn tax compliance and financial planning for cleaning businesses.
• Identify essential additional equipment for scaling cleaning operations.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.