MEYLER CAMPBELL ALUMNI ONLY.
Sometimes you can try every trick in the coaching book and nothing works: you have a difficult client, surrounded by conflict on every side, and they stay that way. They could be getting great business results – and often are high fee earners - but they’re inflicting untold damage on teams, relationships and colleagues. Gwenllian Williams, chartered psychologist and founder and owner of deWinton-Williams Consulting, has extensive experience of being called in to work with difficult people. Often a mix of forthright, fairly directive coaching, mediation and the odd kick up the backside sorts things out. If you’re dealing with a sociopath, it doesn’t. In this eye-opening event, Gwenllian will share her experience of working with sociopathic clients who say all the right things but do all the wrong ones. Drawing on jaw-dropping yet genuine case studies of senior leaders she’s worked with, Gwenllian will reveal:
- What a sociopath is and how to spot one
- What to expect when you’re coaching one
- The techniques you can use for maximum impact
- What to do if you reach an impasse
Dr Gwenllian Williams has a PhD in psychology – and sometimes uses her academic title as a weapon with tough clients! She is the founding partner of deWinton-Williams Consulting, which is dedicated to driving business success through people excellence, delivering selection, coaching, development, training and organisational change projects. Gwenllian’s client portfolio has included professional services firms, banks, financial companies, manufacturing and public sector organisations. Plus the odd sociopath! She has recently set up an exciting new online magazine for women over 45, Staying Sassy and in her free time is a budding author. Now on her second novel, some of her more difficult clients have provided rich material for marvellous characters such as narcissistic medieval priors and the odd drunken nun…!