Nurturing Your Customer Online
The Nurturing Your Customer Online workshop is designed to help you build an online trust relationship with your leads and customers.
An effective online customer nurturing strategy helps new leads get tto know, like and trust you, moving them closer to the sale. Learn how to put your personality into the online aspects of your business and make a real human connection with customers who find you through your online channels.
Some of the things you'll learn in this training are:
How to build strong online trust signals for your brand online
How to segment your email list to speak to smaller groups of customers, increasing engagement and conversions from your email marketing
How to effectively create and curate highly relevant content that will get maximum engagement on social media
New ways to get potential customers involved in your content marketing, effectively saving time through crowdsourcing your content
How to effectively use podcast interviews, social media groups, webimars and twittter chats to build a strong customer community
How to build a great online social customer service presence to manage customers where they hang out online.
Which media tools and services to use to grow your online reputation
Free tea, coffee and refreshments available on the day.
No need to take frantic notes during the session! Additionally you'll receive an email 24 hours after the live workshop with your own personal online access to a recording of the training session, plus the slides from the workshop, and additional valuable resources you can use on an ongoing basis.
About Your Trainer
Simon Dunant: Founder, Digital Business Expert & Trainer
Simon is the founder of New Rise Digital, and has over 16 years experience of building digital businesses. He has also extensively coached and trained new and expanding businesses and their staff on digital business strategies.
He is also the author of the book “Essential Digital Marketing For Small Business” sold worldwide through Amazon and has run numerous digital marketing podcasts.
Simon is a passionate supporter of new enterprise and the entrepreneurial spirit, contributing to national campaigns such as StartUpBritain, and getting involved in lobbying campaigns with organisations including Enterprise Nation. He's also an active member of the London Chamber Of Commerce & Industry and has spoken at many international events and conferences including Popkomm, Midem, Enterprise Nation Startup, Britespace & Google Campus
We train you live and give you the resources and support to put your training into action.
Our SME Sales Success sessions are live training workshops, supported by access to valuable online resources to help you get more sales online for your small business. These workshops empower you with the confidence to use the latest digital tools and strategies to grow your business online.
The live workshops are practical, in depth and easy to understand power sessions held in a relaxed friendly training venue in central London. Our training groups are small and free tea, coffee and refreshments are provided.
Along with the action packed live training you will get your own personal access to a series of online resources from the training that you'll be able to use on an ongoing basis too.