Building Emotional Connection with Experience Design
Date and time
Location
Online event
Nomensa's Principal UX Consultant, Luiza Frederico will discuss how brands can use UX to build an emotional connection with their customers
About this event
Join Principal UX Consultant at Nomensa, Luiza Frederico for our next webinar. As with all our online events, this session will be recorded and shared with all registrants, so please do sign up even if you can't attend live.
Webinar description
Brands are focusing more than ever on building an emotional connection with their customers to enhance their offering and build customer loyalty.
A great emotional connection is the result of hundreds of touchpoints across an end-to-end experience. Its not an easy feat – get it wrong and it will feel forced and gimmicky. But get it right, and the results are mutually beneficial and commercially rewarding.
In this talk Luiza will walk you through some best practice principles, latest thinking in the field and how you can apply this to your work.