Join fscom for a topical webinar on ‘Building Operational Resilience’ on Thursday 7th May 2020 from 12.00pm to 1.00pm

In light of the global covid-19 pandemic, operational resilience has never been more important. Financial services firms will already have enacted their contingency plan and therefore will have a good idea of its robustness and the subsequent resilience of their business operations.

The FCA’s current priorities include a focus on how firms are protecting consumers and market integrity in the short term whilst they delay and postpone non-critical activity.

What will you learn within this webinar?

We will help you to understand the following.

• Mapping – how to identify and document the people, processes, technology, facilities and information that support your important business services.

• How to assess and mitigate the risks to your operational resilience through setting business impact tolerances for each service.

• The challenges associated with building operational resilience.

• The need for resilience testing and how to respond to issues identified within such testing.

• The importance of developing internal and external communications plans for when important business services are disrupted.

• The need to increase staff awareness and understanding of operational resilience through providing effective training and engaging with high-risk personnel.

Who should attend?

This session is aimed at those who are responsible for the managing and achieving operational resilience at various levels within payment and e-money institutions, whether from an IT, operations or compliance background. You are invited to send your questions in advance of the training session.

Look after your reputation and look after the reputation of your business… and register for this Webinar today!

Date: Thursday 7th May 2020

Time: 12.00pm to 13.00pm

Cost: FREE