Processes are the unsung heroes of workflows and business, they are the oil that keep everything flowing smoothly and effectively. Unfortunately, not all processes are helpful and a bad process can be worse than no process. They drain our energy, damage customer relationships, waste time and increase staff turnover.

This 1 hour live webinar looks at the power of processes to improve performance, reduce staff turnover and delight customers.

During this session we will explore:

• How to create processes that are effective, efficient and align with our values and purpose.

• How to build processes that are “living.”

• Managing the life cycle of processes.