Business Builder "Understanding your Customer"

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Understanding your customer

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Understanding who your customer is vital to ensuring your business operates as efficiently and profitably as possible, but with customer behaviour being so fluid – especially just now - remaining valuable to customers’ needs to be a regular focus.

Join the NatWest Business Builder Team as we explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back, as you adapt with them. We’ll talk about the why’s, the where’s and the how’s of Customer Discovery so that you come away with a solid understanding of what your next steps and techniques will be to continue to serve your customers.

This is a Zoom webinar - details will be sent in your confirmation email. You will find it at the bottom of the email, in ‘Additional Details’. The meeting is password protected and must be accessed using the encrypted link.

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Organiser Andrew Gray

Organiser of Business Builder "Understanding your Customer"

Hi, my name is Andy Gray and I’m the Local Enterprise Manager for the East Coast

Thank you for visiting my Eventbrite Organiser profile - here you will find details of my upcoming events.

I work closely with the local business marketplace to support, develop and add value to SMEs by providing business advice and bringing together the local business community. A warm welcome awaits you at our physical and Zoom hosted events.

You can get in touch with me on 07818 578473 or to let me know how I can support your business. Growth means different things to different businesses – tell me what it means to you.

 You can also follow me on LinkedIn and Twitter – @Andygbusiness

Join in with the discussion on social media #NatWestBoost


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