Business Builder: Understanding your customer

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Understanding your customer

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This free Business Builder webinar is one of a series of five being run in collaboration with NatWest.

Understanding your customer is vital to ensuring your business operates as efficiently and profitably as possible, but with customer behaviour being so fluid – especially just now - remaining valuable to customers needs to be a regular focus.Join BIPC Norfolk and the NatWest Business Builder Team as we explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back, as you adapt with them. We’ll talk about the 'whys', the 'wheres' and the 'hows' of customer discovery so that you come away with a solid understanding of what your next steps and techniques will be to continue to serve your customers.

This is a Zoom webinar hosted by NatWest - register on their Eventbrite page.

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Organiser Business & IP Centre Norfolk

Organiser of Business Builder: Understanding your customer

The Business & IP Centre (BIPC) Norfolk, part of the British Library Business & IP Centre national network, is the complete solution to your business information needs, supporting you from that first spark of inspiration to successfully starting and developing your business in Norfolk. We offer free and low-cost access to business intelligence, market research, 1-to-1 advice, workshops, networking and support for protecting your business ideas.

Contact us

BIPC Norfolk, Norfolk and Norwich Millennium Library The Forum, Millennium Plain, Norwich NR2 1AW

Tel: +44 (0)1603 774708

Email: bipcnorfolk@norfolk.gov.uk

More information: www.norfolk.gov.uk/bipcnorfolk

Sign up to our regular email newsletter at www.norfolk.gov.uk/libraries-local-history-and-archives/libraries/libraries-newsletter

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