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Business Builder Workshop: Understanding Your Customer

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Understanding your customer.

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Understanding who your customer is vital to ensuring your business operates as efficiently and profitably as possible, but with customer behaviour being so fluid – especially just now - remaining valuable to customers’ needs to be a regular focus.

Join the Business Builder Team as we explore the different ways you can focus on the problem you solve for your customer, ensuring that what you’re investing precious time and resource into is going to keep them coming back, as you adapt with them. We’ll talk about the why’s, the where’s and the how’s of Customer Discovery so that you come away with a solid understanding of what your next steps and techniques will be to continue to serve your customers.

This is a Zoom webinar - details will be sent in you by email closer to the date. The meeting is password protected and must be accessed using the encrypted link.


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		Business Builder Workshop: Understanding Your Customer image
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Organiser Business & IP Centre - Worcestershire Libraries

Organiser of Business Builder Workshop: Understanding Your Customer

A thriving business community in Worcestershire Libraries

Worcestershire Libraries is the home of Business and IP Centre (BIPC) Worcestershire, providing free and accessible business advice, support, information and resources you can trust to help you on your business journey. Whether you’re just starting out, need advice on protecting your assets, or are ready to take the next step in your business journey, Business and IP Centre Worcestershire can help.

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