Business Communication Certificate Course Level 2
Communication skill is a required skill especially for managers or business professionals to communicate. Whether you need to communicate orally, face-to-face or through telephone, this course will teach you everything you need to know about business communications.
This Business Communication Certificate Course Level 2 will let you explore producing effective business letters, official documents, word processing, and report writing to demonstrate your business communication skills. Mastering communication methods will help you manage good communication relationship with both your colleagues and clients.
Course Curriculum
- The Requirements of Written and Verbal Business Communication
- Communication Requirements of Different Audiences
- Importance of Using Correct Grammar
- Importance of Using Appropriate Body Language and Tone of Voice
- Nature, Purpose, Audience and Use of the Information
- Appropriate Use of Communication Channels
- Present Information in the Format that Meets the Brief
- Agreed Business Communication Conventions and Degree of Formality
- Clear, Accurate and Correct Business Communication
- Meet Deadlines
- The Nature, Purpose, Recipient(s) and Intended Use of the Information
- Appropriate Language
- Use Body Language and Tone of Voice to Reinforce Messages
- Verbal Communication
- Understanding the Communication(Learn more about this online course)
