Business English and Communication — Online Class
Join us for a virtual class on improving your Business English and Communication skills!
Location
Online
Refund Policy
About this event
This online Business English and Communication course is designed to refine writing and verbal communication skills essential for the workplace. Participants will gain confidence in structuring sentences, using proper grammar, and mastering punctuation and spelling, ensuring professionalism in business interactions.
Through engaging lessons, attendees will learn techniques to improve business writing, telephone communication, and customer service approaches that enhance workplace relationships. This course provides practical strategies to strengthen communication and eliminate common language errors.
Learning Outcomes:
- Improve business writing for clear and effective communication.
- Develop accurate grammar and sentence structure for professional settings.
- Master punctuation and spelling for polished business correspondence.
- Enhance verbal communication skills for workplace interactions.
- Strengthen telephone etiquette and customer service proficiency.
- Identify and correct common language mistakes to improve clarity.
Business English and Communication — Online Class Descriptions:
Business English and Communication is essential for professionals aiming to strengthen workplace interactions. Studies show that 75% of businesses in the USA consider effective communication crucial for success, and companies with strong communication strategies experience a 20% boost in employee productivity. This course equips individuals with the skills needed to write clearly, speak confidently, and engage effectively in business settings.
With structured modules, Business English and Communication provides comprehensive training in writing, grammar, and telephone etiquette. Reports suggest that miscommunication costs businesses in the USA up to $37 billion annually, highlighting the need for proper language training. This course ensures participants gain critical tools to avoid costly mistakes and streamline professional interactions.
Enrol in Business English and Communication today and transform the way you write, speak, and engage in professional environments. Whether improving business emails, refining customer service skills, or enhancing workplace discussions, this course empowers individuals to communicate with clarity and confidence.
Who is this course for:
- Business professionals wanting to enhance written and verbal communication.
- Entrepreneurs and managers aiming for clear and professional workplace interactions.
- Customer service representatives seeking to refine telephone etiquette and service skills.
- Job seekers and employees looking to improve business writing and grammar.
- Non-native English speakers aspiring to develop fluency in corporate communication.
Career Path:
- Business Communications Specialist
- Office Administrator
- Customer Service Representative
- Sales Coordinator
- Administrative Assistant
- Call Centre Agent
Why Choose the Institute of Mental Health?
- Earn a CPD QS Accredited Certificate upon completion.
- Affordable and designed for easy comprehension.
- Instant access to start learning immediately.
- 12 Months of access to course materials after enrolment.
- Enjoy the flexibility of online learning from anywhere in the world.
- 24/7 support available to assist you throughout your learning journey.
- Fully online course with interactive lessons for an engaging learning experience.
Requirements
You don’t need any educational qualifications or experience to enrol in the course.
Do note: You must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion – Digital / PDF Certificate
After completing the course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99.
Certificate of Completion – Hard copy Certificate
- You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
- Inside the UK: £3.99
- International: £10.99
Disclaimer
Please Take Note: This course is delivered entirely online and consists of pre-recorded sessions. You will receive access to the course materials within 48 hours of completing your enrolment.
Refund Policy:
After getting the login details, no refund request is acceptable.
Frequently asked questions
Business English refers to the specialised use of the English language in professional settings, focusing on clear, formal, and effective communication for workplace interactions, emails, negotiations, and presentations.
Business communication skills in English include professional writing, verbal clarity, active listening, negotiation, presentation techniques, and etiquette for emails, meetings, and customer interactions.
The four types of business communication are verbal communication (meetings, calls), non-verbal communication (body language, gestures), written communication (emails, reports), and visual communication (charts, presentations).
Business communication in English is vital for global interactions, ensuring clarity, professionalism, and effectiveness in dealings with clients, colleagues, and stakeholders across diverse industries.
Key reasons communication matters in business include clarity in operations, better teamwork, stronger customer relations, efficient problem-solving, enhanced decision-making, higher productivity, and brand credibility.
English serves as the global business language, enabling international trade, seamless collaboration, and professional interactions, ensuring businesses can effectively communicate across borders.