Professionalism isn't just a suit and tie. It’s how you speak, behave, and carry yourself in meetings, messages, and everyday workplace interactions. This Business Etiquette and Professionalism Training course brings clarity to the often unspoken expectations of how to behave at work. Whether you're navigating a team video call, writing a message that won’t accidentally offend someone, or just wondering how not to look clueless at your next performance review—this course has your back.
You’ll explore the art of polite professionalism, digital manners, confident body language, and how to disagree without becoming a workplace meme. It’s clear, well-paced, and sharp—perfect for those who prefer straight answers without being lectured. Think of it as the instruction manual you wish came with your first office job. Whether you’re a manager, intern, or anything in between, this course helps you polish your professional conduct with just the right touch of class.
Learning Outcomes:
- Understand what professional conduct means in everyday work settings
- Improve verbal and non-verbal communication in professional situations
- Navigate meetings, emails, and calls with courtesy and clarity
- Recognise the role of respect and boundaries in workplace culture
- Handle difficult conversations tactfully and without unnecessary drama
- Present yourself confidently across remote or in-person interactions
Who is this Course For:
- Professionals wanting to refine their workplace communication style
- Remote workers aiming for clearer digital communication and tone
- Team leaders seeking to model professional etiquette behaviour
- Jobseekers preparing for interviews and first office roles
- Customer service staff engaging with diverse audiences daily
- Admins or assistants coordinating with colleagues and managers
- Interns or apprentices unsure of workplace do’s and don’ts
- Managers wanting better etiquette in leadership communication
Career Path – Related Jobs in the UK:
- Executive Assistant – Average Salary: £32,000 per year
- Customer Service Manager – Average Salary: £35,000 per year
- Office Manager – Average Salary: £34,000 per year
- HR Officer – Average Salary: £30,000 per year
- Project Coordinator – Average Salary: £33,000 per year
- Personal Assistant – Average Salary: £31,000 per year
