Business Etiquette Online Training

The Business Etiquette Online Training is a comprehensive course designed to empower learners with the professional skills and social awareness necessary to thrive in today’s dynamic corporate environments. From understanding formal workplace norms to mastering cross-cultural interactions, this course explores the essential components of professional behavior, corporate communication, and workplace decorum in the global business world.

This course is ideal for individuals looking to boost their confidence, make lasting impressions, and maintain professionalism in diverse business settings. Whether you're preparing for a new job, transitioning into a leadership role, or working in an international team, business etiquette training provides a strong foundation for success.

The curriculum is structured to cover critical areas like effective communication, digital etiquette, interview conduct, internal and external relations, and cross-cultural sensitivity. Learners will gain practical insights into professional greetings, dress codes, punctuality, respect in dialogue, and protocol in meetings or email exchanges. The training emphasizes both verbal and non-verbal etiquette, ensuring learners can navigate all corporate situations with confidence and diplomacy.

Learning Outcomes

• Understand and apply standard professional behavior in workplace settings.
• Communicate clearly using respectful and formal business language.
• Practice digital etiquette across emails, chats, and virtual meetings.
• Navigate meetings and interviews with confidence and clarity.
• Build rapport with colleagues and clients through etiquette mastery.
• Adapt etiquette to diverse cross-cultural business environments.

Course Link : Business Etiquette Online Training

Course Curriculum

Module 1: Basics of Business EtiquetteLearn the core principles of business decorum, including greetings, handshakes, attire, and office behavior that reflect professionalism.

Module 2: Communication SkillsDevelop clear and respectful verbal and non-verbal communication techniques that align with workplace expectations and enhance interpersonal dynamics.

Module 3: e-Communication EtiquetteMaster the do’s and don’ts of email writing, video calls, instant messaging, and professional social media conduct.

Module 4: Meeting and Interview EtiquetteUnderstand the protocols of business meetings, including punctuality, speaking turns, and proper conduct during interviews and presentations.

Module 5: Internal and External EtiquettesExplore how to maintain professional relationships with colleagues, managers, and external clients, emphasizing diplomacy and tact.

Module 6: Cross-Cultural EtiquetteGain awareness of international business norms, cultural sensitivity, and region-specific etiquette practices to avoid misunderstandings in global environments.

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.