Skip Main Navigation
Page Content

Save This Event

Event Saved

Business Exchange with Linda Moir

The Forge

Tuesday, 13 February 2018 from 07:30 to 09:15 (GMT)

Business Exchange with Linda Moir

Registration Information

Type End Quantity
Business Exchange with Linda Moir 13 Feb 2018 Free  

Share Business Exchange with Linda Moir

Event Details

An expert in HR and customer service, Linda Moir headed the London 2012 dream team that delivered outstanding front of house service by 15,000 volunteer Games Makers to 9 million spectators, resulting in one of the most successful Olympic and Paralympic Games in history. Previously, she was Virgin Atlantic’s Director of In-Flight Services, responsible for the airline’s award winning service and ‘making flying fun’.

In 2003, Sir Richard Branson hired Linda to ‘make flying fun’ as Virgin Atlantic’s Director of In Flight Services, and she certainly did: after completely overhauling the training, recruitment, promotion and performance management of 5,000 Cabin Crew, the highest customer satisfaction scores in the airline’s history were recorded. Throughout the process, she oversaw significant business growth whilst consistently driving the airline’s catchy promise of ‘Brilliant Basics, Magic Touches’.


Linda’s unparalleled success in HR and customer service management serves as an inspiring model of performance delivered through people.

 

Contact us

T: 01642 384068                  

E: theforge@tees.ac.uk            

W: tees.ac.uk/theforge

 

Do you have questions about Business Exchange with Linda Moir? Contact The Forge

Save This Event

Event Saved

When & Where


Centre for Professional and Executive Development
Teesside University
Vicarage Road
DL1 1JW Darlington
United Kingdom

Tuesday, 13 February 2018 from 07:30 to 09:15 (GMT)


  Add to my calendar

Organiser

The Forge

 

The Forge is the place to come for innovative businesses with big ideas and ambitions.


At The Forge we've got the people to help your company make the most of all the knowledge, insights and networks that Teesside University has to offer. For the clarity to see where you can go, the connections to get where you want to be and the power to unlock real value in your business - talk to us at The Forge.

Contact us

T: 01642 384068
E: theforge@tees.ac.uk
W: tees.ac.uk/theforge

Find us

The Forge
Teesside University
Middlesbrough
TS1 3BX

Travel directions

  Contact the Organiser

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.