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Onsite Company Day

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 Business letter & e-mail writing

We are all writers now more so than at any point in our history. The secretary, who was often able to make sense of garbled dictation, is all but gone. Now, we do our own writing, whether it is letters, reports or, more commonly, email. According to a recent survey we’re now sending and receiving 35 billion email messages a day worldwide? That’s a lot of writing. Business writing is a skill that requires an efficient use of words, and an ability to follow the essential rules of language.

This 'hands on' course provides business letter and e-mail writing training with tips and techniques on how to compose professional business communications. Whether you have to write a formal letter of complaint, a covering letter, a letter of application, a sales letter or any other form of professional communication, this course will help you to increase their impact.

 This 1-day course provides delegates with the skills and knowledge to plan,

draft and produce a professional and effective business letter.

 Who should attend?

This level 1 course will provide practical techniques which delegates can use in developing their skills in planning and writing clear, easily understandable letters and e-mails. Learners will have opportunities to gain feedback on samples of written material that they are encouraged to bring with them.

Delegates will receive

  • 7 Guided learning hours (GLH)
  • Personal coaching from an expert trainer
  • Manual and support materials

This course is available as part of our scheduled courses
and onsite corporate training

Course content

Learning objectives

  • Why good business writing is essential Identify which method of communication will be most suitable in any given situation
  • Plan the content of the letter effectively and efficiently
  • Style of writing (appropriate to reader) Clear writing skills
  • Editing and proof reading
  • Prepare a personal action plan for use in the preparation and production of effective letters
  • How to plan and prepare for effective written communication
  • Understand the different types of writing styles and when each are appropriate
  • Understand the differences between academic writing and business writing
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