Tuesday June 1st (11am - 3.30pm)

Friday June 11th (11am - 3.30pm)​

Thursday June 17th (11am - 3.30pm)​

Tuesday June 22nd (11am - 3.30pm)​

Covid-19 has changed the world as we know it and as a result has had a significant change on consumer behaviour. This 4 week course explores the consumer trends that are emerging as the world starts to return to a ‘new normal’. The course looks at how you create commercial opportunities in this changing world.

Each course will cover the following key elements:

• Predicting the changes in consumer trends due to COVID-19

• Looking for new market opportunities

• Understanding your consumer

• Being adaptable

• Managing employees through times of change

• Motivating teams through times of change

• Understanding the importance of having personal resilience to help deal with the changing environment