Question 1

Is the certificate included in the price?

Accepted Answer

Yes, the certificate is included in the price. You do need to attend the full course and complete the Evidence Form to be eligible for certification. If you are not successful the first time, re-submission has an additional £10 charge.

Question 2

How long do I have to submit my pledge?

Accepted Answer

You have one week to submit your pledge after the second session, though we can be flexible to account for personal circumstances e.g. holiday.

Question 3

How long is the course?

Accepted Answer

The course runs as two half day sessions on consecutive weeks. We start at 9:15 am and finish at 12:30 both days, including breaks.

Question 4

How is the course delivered?

Accepted Answer

The course is delivered on Zoom. If you would like an in-person course delivered to your organisation, we'd love to help. Contact our team for in-person options.

Question 5

I don't know much about carbon, is this course for me?

Accepted Answer

We do start with an introduction to the basics of climate science so this course is suitable and accessible for anyone that would like to be certified as Carbon Literate. It has been designed for all levels of knowledge - there is always more to know!

Question 6

Will I definitely get Carbon Literacy certified after this training?

Accepted Answer

To become certified, you need to attend both sessions, complete the self-study and meet some CL criteria through an Evidence Form and two carbon-reducing pledges. We'll take you through this process in session 2 to help you pass - everyone on our courses has done so far!

Question 7

What happens if I don't pass the certification process?

Accepted Answer

We do check through all applications to give you the best chances of becoming certified however if you do not succeed on your first attempt, you can re-submit with the feedback provided. Re-submission costs £10 which will be requested by us to be paid by the date of re-submission.

Question 8

I can no longer attend. Can I reschedule?

Accepted Answer

Of course! Your ticket is non-refundable however you can select a different date or transfer your ticket to someone else. If you need to change date or want to transfer your ticket, please get in touch with the team at carbonliteracy@changeagents.org.uk.

Question 9

Are you VAT registered?

Accepted Answer

Yes, our VAT number is 475116686. VAT is included in the ticket price.

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