Who should attend: New and existing adult social care/healthcare staff, case managers or student nurses who wish to know more about responsive, person-centred care planning in the community.

The session will cover:

• An introduction to the CQC, who are they and what do they do

• An introduction to Regulation 9: Person Centred Care (The Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 (Part 3 as amended)

• What constitutes a good care plan? (What should be included)

• Examples of poor practice in care planning/tips for inspection

• The importance of service user and families/carer collaboration in care planning

• Reflective practice exercise and discussion

The session will also include top tips for inspection success for front line staff.

About Georgina Turner

Georgina runs her own Healthcare Compliance Consultancy business - ‘Inspired for Health’. Her team provides mock regulation compliance reviews, cultural reviews, mock Registered Manager interviews and one to one support for adult social care providers in readiness for inspection.

After completing her Nursing Diploma, Law Degree and Masters. She supports Care Homes, Domiciliary Care Teams, Supported Living providers, CCG’s, Community, Foundation & Acute Trusts on a variety of topics including: CQC Compliance with Regulations, Audit, Nurse Staffing, Consent, Governance and Quality Monitoring. She currently works as the Healthcare Quality Programme Manager for MIAA Solutions, providing tailor made support with quality experts to a wide variety of health and NHS settings

Georgina has also worked in the NHS as a Risk Manager, Claims and Litigation Manager, Quality Programme Manager, Information Governance Manager, District Nurse and Acute Medical Nurse as well as within all areas of Nursing Home and Domiciliary Care settings.

This will be a lively webinar, with an opportunity to ask questions and reflect on current practice. It will be ideal for those who wish to strengthen and improve their care planning practices.