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Care Quality: Why Volunteering Matters

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Coin Street Neighbourhood Centre

108 Stamford Street

London

SE1 9NH

United Kingdom

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This free, national event will review the work led by Volunteering Matters’ for the Health and Social Care Voluntary Sector Strategic Partnership Programme over the past three years, to help raise awareness of the role of and contribution of volunteers and volunteering to the promotion of quality, personalised care services.

The work has established a clear narrative for and promoted the development of practical tools to assist volunteers’ involvement in quality issues. In undertaking this work, we received significant support from colleagues from across the sector, and in particular from the Department of Health, the Care Quality Commission and ADASS. We have also benefitted from conversations with a number of social care provider organisations, working with different groups and using a wide range of models – and, most important of all with many full and part-time volunteers, and those who support these volunteers. To read more about our thinking, see our paper:

Opening the doors to citizen engagement: empowered volunteers, quality services

We will be joined on the day by a panel of keynote speakers including:

  • Dame Philippa Russell, formerly Chair of the Prime Minister’s Commission on Carers
  • Chris Day, Director of Communications, the Care Quality Commission
  • Helen Jones, Director of Adult Social Services, Nottingham City Council and ADASS lead on safeguarding
  • Oonagh Aitken, Chief Executive, Volunteering Matters
  • David Brindle, Public Services Editor, The Guardian
  • Glen Mason, Managing Director, HC-1

What you will hear and learn.

The intention is that we further discussion and debate in the light of the learning from our project work and that we place this in the context of the emerging Quality Strategy for adult social care in England and the six principles for engaging People and Communities sponsored by NHS England’s People and Communities Board. The event will also provide an opportunity explore the implications of the Flexible Framework for Providers resource that has also been produced as a result of this work.

Who should attend?

We aim to attract delegates with a passion for this agenda. We particularly recommend the event to colleagues who identify themselves as one of the following:

  • volunteers who themselves have used health and social care services, in particular those with an interest in quality issues;
  • volunteers who support adults with social care needs in any setting or across settings, in particular those with an interest in quality issues;
  • volunteer managers in both the NHS and voluntary and community sector;
  • leaders and senior managers in local authority adult social care and community directorates;
  • commissioners or operational managers in social care and the NHS with special responsibility for community development, volunteering and for quality assurance;
  • leaders and senior managers from social care provider organisations; and
  • other citizens with an interest in promoting quality through openness in public services

We hope that you will leave feeling both inspired and better informed.

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Date and Time

Location

Coin Street Neighbourhood Centre

108 Stamford Street

London

SE1 9NH

United Kingdom

View Map

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