Case investigator training (secondary care)

Full details about this workshop is available on our website:

https://resolution.nhs.uk/events/case-investigator-secondary-care-training-3/

Session 1: 13:15 to  16:30

Session 2: 13:15   to 16:30

Session 3: 13:15 to 17:30  

Delivery format: Virtually via MS Teams

Delegates must attend all three sessions to complete the training and receive a certificate of attendance.

Your joining instructions for the workshop, including the meeting link, final programme and digital training pack will be sent by email approximately two weeks in advance.

TERMS AND CONDITIONS

On rare occasions we have to reschedule workshops due to low registration numbers.  We will let you know at least four weeks before the workshop date if we plan to change workshop arrangements.  We recommend that travel and accommodation arrangements are not made sooner than four weeks prior to the workshop.

Feedback

Delegates will be requested to provide feedback on the content and quality of training delivered after the event and then again some months later on the impact of the workshop. We use this feedback to plan future events and understand the needs of our target audiences.

Tickets 

We are required to charge VAT in line with HMRC regulations. VAT is payable depending on the type of body or organisation that is funding or will be reimbursing the purchase of the ticket(s). Please review the tickets list and ensure you select the one applicable to you/your organisation. If none applies, please select ‘Other’ ticket.

We check all ticket purchases and will query as required. If VAT has not been paid where due, the ticket will be cancelled and refunded and you will be required to make a new booking of the correct ticket type.

If you have any queries or need help, please contact us before making your purchase.

Cancellation

To cancel your attendance at the workshop please do so via your Eventbrite account using the refund request button or the contact organiser link.

Please note the below cancellation charges:   

• More than 28  working days before the workshop start date: No charge                    
• Less than 28 working days before the workshop start date: 20% administration fee will apply*               
• Less than 14 working days before the workshop start date: 100% fee applies*           

*Please note refunds for failure to attend the workshop cannot be made.  

Refund requests will be processed within 3 working days. Once processed, refunds can take up to 7 working days to appear in your account.

If you have any further queries about your attendance at the workshop, or problems cancelling please contact the events team on 0207 811 2801 or nhsr.adviceeducation@nhs.net.

Privacy notice

For more information about how we use personal information, please read our privacy notice.  Personal data collected will be used for the purposes of the administration and organisation of the event.

Please also see Eventbrite's privacy policy.

In the mean time if you need guidance on any case to resolve a concern about a practitioner before the workshop please call our advice line on 0207 811 2600 where we would be happy to help. Further information about what support we can offer is on our website.