CCMS Online Module - Managing Actions and Notifications/Uploading Evidence

CCMS Online Module - Managing Actions and Notifications/Uploading Evidence

CCMS Online Module - Managing Actions and Notifications/Uploading Evidence

By Legal Aid Agency

Date and time

Mon, 13 May 2024 08:00 - 09:00 PDT

Location

Online

About this event

Actions and Notifications

The Actions and Notifications section of CCMS lets the LAA keep in touch with Providers and Counsel members. We will send you important information relating to your cases and applications as notifications. We will ask you to carry out tasks on your cases and applications by asking you to complete actions.


This module has been designed to introduce you to this section of CCMS. You will learn how to access the section, how to respond to actions and notifications and how to search for old actions and notifications in CCMS.



Uploading and sending electronic evidence

Providing evidence to the LAA in support of legal aid applications remains as important as ever. Our casework teams can’t process your applications and bills until we receive the required evidence. This session will ensure you know when and how to upload documents to CCMS after submitting an application or bill.


The module will also cover some of the less commonly used methods of sending the LAA documents, such as via the postal route.



About CCMS

The Legal Aid Agency (LAA) has online ways of working for civil and family certificated legal aid work, involving the creation of a digital systems for providers and counsel.


This is the Client and Cost Management System (CCMS) and all civil cases are managed through this system.


Visit the Legal Aid training website for more information and training materials.

Tags

Organised by

Legal Aid Agency

NOTE: For all individual online training modules booked via Eventbrite, an email appointment will be sent via LAACaseManagementTraining&SupportTeam@justice.gov.uk to the person that registered the interest, on the working day before the scheduled training. Within this email appointment will be a Microsoft Teams link and all relevant instructions to access the online session. Ensure that you check your inbox (including the spam folder) in advance of the training start time. For any enquiries relating to the scheduled training, please DO NOT contact the Customer Services Team, as they will be unable to assist. Instead, email LAACaseManagementTraining&SupportTeam@justice.gov.uk. Please arrive in advance of the published session start time. You will be held in a lobby area until the trainer opens the event and starts the session. Once the session has started no further entry will be possible.

The Legal Aid Agency provides both civil and criminal legal aid and advice in England and Wales. Our work is essential to the fair, effective and efficient operation of the civil and criminal justice systems. We are a delivery organisation which commissions and procures legal aid services from providers (solicitors, barristers and the not-for-profit sector).

Our priorities are to: improve casework to reduce cost, enhance control and give better customer service, improve organisational capability to meet the challenges ahead (including developing and engaging our people), build and maintain strong partnerships to secure quality provision and contribute fully to wider justice and Government aims.

For more information about the Legal Aid Agency, please visit https://www.justice.gov.uk/about/laa

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