Certificate in Facilitation Manager Training

In today's fast-paced, collaboration-focused workplaces, the role of a Facilitation Manager is more crucial than ever. Whether managing teams, running meetings, or aligning departments, facilitation managers are the architects of productive, engaging group interaction. The Certificate in Facilitation Manager Training provides in-depth, structured learning designed to turn you into a confident, capable leader of collaborative processes.

This course goes far beyond generic leadership training. You’ll explore facilitation in all its complexity — from understanding team dynamics and managing challenging behaviours to making tough group decisions and navigating dysfunctions. With practical frameworks like Tuckman and Jensen's Team Development Model, proven consensus-building methods, and real-world intervention strategies, you’ll learn how to guide groups towards shared goals with minimal friction.

If you’re looking to become a trusted facilitator, enhance team performance, or lead with clarity in high-stakes situations, this globally relevant course is your blueprint. Whether you work in corporate, education, nonprofit, or consultancy settings, the skills you gain here will help you direct energy, reduce chaos, and deliver outcomes that stick.

Learning Outcomes

1. Understand facilitation principles and distinguish process from content clearly.
2. Learn techniques to build team consensus and navigate disagreement effectively.
3. Apply Tuckman’s model to improve team development and group cohesion.
4. Gain tools to manage difficult behaviours and maintain group focus.
5. Master decision-making strategies that align with group values and goals.
6. Recognise dysfunction and intervene constructively to restore team productivity.

Course Curriculum

• Module One: Getting Started
• Module Two: Understanding Facilitation
• Module Three: Process vs. Content
• Module Four: Laying the Groundwork
• Module Five: Tuckman and Jensen's Model of Team Development
• Module Six: Building Consensus
• Module Seven: Reaching a Decision Point
• Module Eight: Dealing with Difficult People
• Module Nine: Addressing Group Dysfunction
• Module Ten: About Intervention
• Module Eleven: A Survival Guide for the New Supervisor

Course Link: Certificate in Facilitation Manager Training

Disclaimer:

This is an online course with pre-recorded lessons. You will get access to the course within 48 hours after your enrolment.