Certified Agile Coach (ICP-ACC) (Brussels, Oct 2020)

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Factory Forty

Rue des Anciens Etangs, 40




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Refunds up to 30 days before event

Event description
"Amazing week with a beautiful group of people, a great deal of learning and experimenting - challenging and lots of fun." - Luis Carvalho

About this Event

Overview of Agile Team Coach (ICP-ACC)

The Certified Agile Coach Training course will help you develop the attitudes and learn the skills of an effective Agile coach. Through the 3 days you will learn and practise coaching, mentoring, and teaching skills in the context of Agile. You will leave the course feeling empowered with skills, models, and styles of working with individuals and teams in order to help them continuously improve, all within an Agile context.


This course does not teach the basics of Agile. It is therefore a pre-requisite that you have at least a grounding in the basics of Agile values, principles, and common models, and at least 6 months experience as a practitioner. If you have any queries about your suitability for the course, please don’t hesitate to contact us. All our courses are presented in English

Course Content

In this course you will learn about:

The Agile Coaching Context & Mindset

Agile Coaches draw on a variety of skills and practices. In this part of the course we will put Agile coaching into context and attempt to answer the question: What is Agile coaching and what mindset shifts might we need to adopt?

Professional Coaching Skills & The Coaching Conversation

A coach assumes that team members have an individual and a collective wisdom, and that her job is to elicit the answers within. The main skills taught are listening actively, asking effective questions and following a coaching process. As this training is particularly experiential, you can expect to learn about your strengths and your own areas for development.

Coaching Alliances and Contracts

Setting the stage for a coaching relationship involves clear contracting and designing of alliances. Here we expand on the typical coaching triangle (coach, team, and organisation) and present a wider stakeholder view. You will learn how to design a coaching alliance and how to contract with all parties.

Key Mentoring Skills & Mentoring Agile Role Transitions

At times an Agile coach needs to impart her Agile expertise and to guide the team by making suggestions, giving feedback, giving advice, instilling practices, and guiding transitions to Agile roles. Along with such changes come fears and resistances and so a framework for working with change is presented. Knowing when to coach and when to mentor is a key skill of an Agile coach.

Key Teaching Skills & Teaching Agile

Teaching the basics and mindsets of Agile is an activity the Agile Coach performs again and again and is conducted both in and out of the classroom. There are different learning styles, and you will practise including these in your teaching methods.

Foundational Team Coaching 

In this part of the training we focus on the dynamics at play within groups and teams, and in building our observational skills as coaches. This involves looking at the system of all humans involved, and the connections between them. It also involves being able to articulate these observations in service of the team.

Team Development & Coaching the Journey Toward High Performance

How can we as Agile coaches help a team to develop as a team, along with developing trust and a healthy team culture? Along with a series of models, much of the learning here will come through reflecting on our lived experience in this and other groups and teams.

Handling Conflict and Dysfunction

In this part of the training we look at our individual attitudes toward conflict and dysfunction, building self awareness in the team, and strategies for surfacing and working with conflict.

Handling Organisational Impediments

Often the forces that impede the team come from other parts of the organisation. In this part of the training we will look at ways that the Agile coach can help the team to surface such impediments and to make decisions on how to work with them.


Is certification included in the cost?

Yes, all participants who attend and participate in the full course will be issued with the knowledge-based certificate ICP-ACC issued by ICAgile.

Is lunch included?

Yes, lunch is included, with a variety of options offered.

What sanitary measures are in place for COVID-19?

The venue, Factory Forty, is in strict compliance with the Belgian Government health and safety rules, as well as the social distancing rules. But we do need your help to make it happen the best way, which we will explain prior to the training. Furthermore, we have the largest room (the conference hall) which seats up to 130 people (we will be a maximum of 20). Further information can be found on their website https://www.factoryforty.be

We (Touch Think) will further be providing additional materials per person.

What language will the course be in?

The course will be presented in English

Any further questions?

Please email us at info@touchthink.com or call +44 (0) 208 6096538

About the Trainers

Ryan Behrman

Ryan's work is about coaching, mentoring, and training teams and individuals to work more effectively together.  He's influenced senior stakeholders to adopt more agile ways of working, introduced widespread process change, and helped to align and coordinate teams in multi-team environments.

With a background in project and programme management in the e-commerce sector, Ryan turned to coaching, facilitation, and training after discovering the limitations of traditional management. He runs regular public and in-house trainings and workshops including Agile Coaching and Facilitation, Management 3.0, StrongSuits, Scrum, and Kanban. His early education and work were in engineering and web development. He holds an MBA degree from Warwick Business School where he wrote his dissertation comparing agile methods to traditional methods of management and workflow.Ryan is a certified coach (ICF) with Coaching Development Ltd and subsequently served as a mentor on their programme. He's trained in action learning facilitation with Action Learning Centre and he facilitates monthly coaching practice and peer mentoring groups for agile coaches. He is the organiser of the London Agile Coaches Circle meetup group.Ryan's worked in the UK, South Africa, Canada, Spain, Poland and Germany with industries spanning retail, supply chain, publishing, government, travel, cloud software, education, investment banking, wealth management, FinTech, and Telco. He regularly speaks and facilitates sessions at Agile conferences and publishes articles on topics around management, coaching and facilitation.

Frederik Vannieuwenhuyse 

Frederik is on a journey of discovery and learning on how to grow effective, resilient and agile organisations. Together we search, experiment, discover, reflect & improve how organisations can experience business agility.Frederik takes on many roles in his work – that’s why he sometimes describes himself as a multi-disciplinary, cross-functional person.The roles, “stances” he takes are a combination of ... Servant Leader, Facilitator, Coach, Conflict navigator, Manager, Mentor, Teacher, Impediment remover, Change agent, Team navigator, Complexity navigator, System thinker, Social thinker.

Frederik is an active member of the agile community. He’s actively occupied with studying, practicing agile leadership, professional coaching, facilitation, training, personal development, and public speaking.

Frederik has several certifications of different certification bodies (ICAgile, Scrum Alliance, Scrum.org)

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Factory Forty

Rue des Anciens Etangs, 40




Refund Policy

Refunds up to 30 days before event

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