Unfortunately, side-effects of many illnesses are anger and aggression. This is also known as Challenging Behaviour. In order for your staff to protect themselves and those they care for, it is vital they know how to recognise and diffuse situations involving Challenging Behaviour. It is your responsibility as an employer to keep your staff safe, training them on how to diffuse a situation, before having to physically defend themselves, is certainly a step in the right direction.

The aim of this Erudition Challenging Behaviour e Learning course is to greater increase your understanding of Challenging Behaviour, its causes and outcomes, as well as relevant legislation.

The key points covered in this course are:

What challenging behaviour is

Types of challenging behaviour

Causes of challenging behaviour

Impacts and results of challenging behaviour

Assessment methods

Managing outcomes

On completion of this course, learners should be able to:

Describe what challenging behaviour is

Identify types of challenging behaviour

Understand some of the causes of challenging behaviour

Describe the impacts and results of challenging behaviour

Understand methods for assessing challenging behaviour

Describe ways of dealing with the outcomes of challenging behaviour

A CPD certificate is available to download on completion of the course.