This whole-day interactive online-course is designed for those with a good understanding of the welfare benefits system, who want to help clients challenge benefit decisions which don't seem right. By the end of the course you will be able to:
- Complete the processes required before appeals can be lodged
- Describe the appeal process, including timescales and forms
- Prepare the appeal submission using evidence based on Statute or regulations, and on case law
- Support the client for the hearing
- Follow up an appeal hearing decision
THERE ARE A NUMBER OF HANDOUTS YOU WILL NEED TO DOWNLOAD AND PRINT FOR THIS COURSE. THERE IS NO PRE-COURSEWORK. PLEASE ACCESS THE COURSE DOCUMENTS WELL IN ADVANCE BY FOLLOWING THE LINK IN YOUR BOOKING CONFIRMATION.
YOU WILL ALSO NEED A COPY OF THE CPAG WELFARE BENEFITS AND TAX CREDITS HANDBOOK 2021/22 OR ACCESS TO ASK-CPAG ONLINE. THIS IS AN ESSENTIAL TOOL FOR THIS COURSE.
