A Virtual Book Launch held via Zoom, with networking, 'bring your own' canapes and speakers.

A donation of £4.00 from the new ticket price of £15.00 will be shared equally between Gravesham Foodbank and Evergreen Care Bexley, to help some of the people who are particularly struggling in the current situation.

The Book

A BIS survey carried out in 2012 found that 26 per cent of businesses with no employees in 2012 had (at some point since start-up) previously employed staff within that business.

In other words, these businesses had started up successfully, grown, taken on staff and then shrunk back down again.

Why? Because delivering to clients through other people is hard, and most small business owners have never learned how to do it effectively - certainly not from the corporates they left.

If you want to grow a business without killing yourself or your team in the process, you need to scale, rather than simply get bigger.

Scaling means focusing everything you do on making and keeping the promises you make to clients or customers. No more, no less. Scaling means making and keeping those promises efficently, profitably and repeatably. Scaling means doing all this through other people.

Scaling means thinking completely differently about how your business works. But when you get it right, you build a business you can step up with or step away from whenever you like. Without killing yourself in the process.

This pocket-sized, visual book for small business owners by scaleability expert Kirsten Gibbs introduces a new way of thinking about what a business is, what the people in it really want and how to successfully share the work of delighting customers, so that your business and your people can scale sustainably.

Your ticket price includes a copy of the book, which you can have signed if you wish.