🔥 Channelling Anger into Positive Outcomes
Applied Solution-Focused Training for the Public Sector
Anger doesn’t have to be destructive—what if it could be a catalyst for positive change?
Join us for a dynamic, interactive training designed to help public sector professionals reframe and respond to anger in a way that promotes empathy, growth, and transformation. Grounded in Solution-Focused principles, this session will equip you with practical tools to de-escalate frustration, support emotional regulation, and turn challenging emotions into constructive action.
💡 Who Should Attend?
This training is ideal for:
- Public sector staff (e.g. social workers, educators, housing officers, youth workers, community support teams)
- NHS staff, mental health practitioners and wellbeing leads
- Frontline workers engaging with individuals experiencing emotional distress or behavioural challenges
🌱 How Will This Benefit Your Service Users?
By learning how to recognise anger as a signal—rather than a problem—you’ll be better equipped to:
- Respond with empathy and confidence in emotionally charged situations
- Guide others in transforming anger into motivation and positive communication
- Support people to explore unmet needs and assert themselves constructively
Participants will leave with a toolbox of calming strategies, reframing techniques, and reflective practices that can be used immediately in their day-to-day roles.
🎯 What You’ll Gain:
- A deeper understanding of the role of anger in human behaviour
- Solution-Focused tools to manage and reframe difficult situations
- Confidence to de-escalate and regulate emotional responses
- Insight into how anger can lead to improved services and self-advocacy
This is not just a training session—it’s a mindset shift.
Training Facilitators - Veronika Radway, Nicole Economou.
