Channelling Anger into Positive Outcomes

🔥 Channelling Anger into Positive Outcomes

Applied Solution-Focused Training for the Public Sector

Anger doesn’t have to be destructive—what if it could be a catalyst for positive change?

Join us for a dynamic, interactive training designed to help public sector professionals reframe and respond to anger in a way that promotes empathy, growth, and transformation. Grounded in Solution-Focused principles, this session will equip you with practical tools to de-escalate frustration, support emotional regulation, and turn challenging emotions into constructive action.

💡 Who Should Attend?

This training is ideal for:

• Public sector staff (e.g. social workers, educators, housing officers, youth workers, community support teams)
• NHS staff, mental health practitioners and wellbeing leads
• Frontline workers engaging with individuals experiencing emotional distress or behavioural challenges

🌱 How Will This Benefit Your Service Users?

By learning how to recognise anger as a signal—rather than a problem—you’ll be better equipped to:

• Respond with empathy and confidence in emotionally charged situations
• Guide others in transforming anger into motivation and positive communication
• Support people to explore unmet needs and assert themselves constructively

Participants will leave with a toolbox of calming strategies, reframing techniques, and reflective practices that can be used immediately in their day-to-day roles.

🎯 What You’ll Gain:

• A deeper understanding of the role of anger in human behaviour
• Solution-Focused tools to manage and reframe difficult situations
• Confidence to de-escalate and regulate emotional responses
• Insight into how anger can lead to improved services and self-advocacy

This is not just a training session—it’s a mindset shift.

Training Facilitators - Veronika Radway, Nicole Economou.