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Charity Retail Conference & Exhibition 2017

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East Midlands Conference Centre

Beeston Lane

University of Nottingham



United Kingdom

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The Charity Retail Conference & Exhibition 2017 will take place from Sunday 25 (evening) - Tusday 27 June and we hope it will be another fantastic event!

Taking place in a new venue for us, East Midlands Conference Centre, this is the Charity Retail Association's flagship event. Delegates will have the chance to network, meet suppliers and attend focus sessions on a vast array of subjects, critical to charity retail. Take a look at the Conference brochure here.

Click here for step-by-step instructions for how to book online.

NEW for 2017: In the Conference brochure you will see that every focus session now has session outcomes, to help provide delegates with more information about the sessions. There is also a key which shows who each focus session is aimed it - you are more than welcome to go into any focus session you like, but some have their content more tailored to frontline staff or delegates from national retail chains.

Another packed exhibition

In 2017 we have another packed exhibition full of suppliers to the sector. The exhibition is 15% larger than in any other year, with over 25% of companies exhibiting for the very first time.

We are also delighted to have six headline sponsors:

As well as sponsors for a range of other conferencer services, which you can read about in the Conference brochure.

Bursary Places

We are delighted to be offering 15 bursary places at this years' conference, thanks to sponsorship from 1st Waste Management. Bursary places are available to charities with 5 shops or less who have not attended the conference before. If you are thinking of applying for a Bursary funded place, please download:

Please note you must complete the Bursary Application Form - do not book online.

Other Conference Tickets

As well as tickets for the whole conference, we also have Exhibition Only tickets for access to the exhibition to secure your 2017 supplier deals, and Sunday Symposium tickets for additional attendees to our 'New Goods' symposium, two course buffet and networking drinks reception.

If you would like to book Exhibition Only Tickets please click here.

If you would like to book Sunday Symposium tickets (for people who are not attending the whole conference), please click here.

NEW for 2017

At East Midlands Conference Centre (EMCC) we have exclusive use of the venue throughout the event, so we are making the most of this.

As part of our move to a new venue, we have also revamped the programme timetable, and created a lot of extras for delegates.

Your delegate ticket for Conference 2017 will give you access to much more than ever before:

  • Entry to our Sunday Symposium ‘New Goods: how can they complete the charity retail offer’, from 7.00pm - 9.30pm, with free food and drink for extra networking and discussion, sponsored by Creative Tomco

  • Unlimited refreshments, located around the venue, throughout both days, and an enhanced catering package, thanks to sponsorship from k3 retail. Visit them at Stand 6

  • Well-being Zone – book a 10-minute chair massage on-site and pick up your conference refresher kit on Tuesday from RTS Textile Recyclers, Stand 31

  • 4 focus sessions, plus a bonus panel discussion session to debate some of the more challenging areas of charity retail

  • An exhibition that is 15% larger than in any other year, with 25% of companies exhibiting for the first time in 2017

  • A dedicated CRA stand in the exhibition to deal with any queries you have, facilitate networking and provide a focal point for our services over the two days

  • An opportunity to take part in The Great Debate: our facilitated discussion group feature – where you decide the content and themes. This will be fantastic for networking and sharing ideas with colleagues

  • Access to Exhibitor Surgeries – 20-minute talks by some of our key exhibitors to find out more about their products and services

  • Our Conference App – where you can tailor your conference agenda, network with other delegates and access key information.

There is also a choice of accommodation for 2017, depending on your requirements and budget (subject to availability):

  • Standard Accommodation – a single, en-suite room in student halls of residence: this is included with the cost of your 2-day ticket

  • Hotel Accommodation – single occupancy in a double, en-suite room in the Orchard Hotel, next to East Midlands Conference Centre: this is an additional £40 per person

  • Twin Hotel Accommodation – double occupancy in a twin, en-suite room in the Orchard Hotel, next to East Midlands Conference Centre: this is an additional £50 per room (for two people)

  • Hotel Accommodation – single occupancy in a double, en-suite room in the Nottingham Belfry Hotel, where the awards drinks reception and ceremony are being held. About 20 minutes from East Midlands Conference Centre: this is an additional £40 per person.

We also have a variety of focus sessions taking place, so there should be something for everyone - whether you're interested in visual merchandising, volunteer recruitment, digital or council waste charges. Download our Conference & Exhibition Brochure for full programme details.

On Monday night, delegates can relax and celebrate all that is wonderful and uplifting about working in charity retail at our Charity Retail Awards ceremony and dinner, hosted by comedian Jo Caulfield at the lovely Nottingham Belfry Hotel.

This promises to be another fantastic networking, learning and business opportunity, and is expected to SELL OUT quickly.

Prices for the Charity Retail Conference have been held for another year, as we look to increase the service we deliver without increasing the cost to delegates.

Booking online is now quicker and easier than ever and you can pay by credit card or request to be invoiced.

Don't forget to enter for our
Charity Retail Awards, we have awards for Shop Team of the Year, Most Unusual Item Donated, Innovation in Charity Retailing and many more.

Plus our WOW! Factor Awards for Best Shop Window and Best Shop Interior.

How to Book

The quickest way to book your place is online. Download the Conference & Exhibition Brochure to view and choose the four focus sessions you would like to attend.

Once you know which sessions you want to go into select 'Register' and choose your ticket option - most people will book a CRA Member Residential Ticket - and quantity, then scroll down and click 'Checkout'.

From here you will be taken to our booking form. You will need to fill in the details for every delegate you are booking a space for. This includes choosing which focus sessions each delegate would like to go into, you need to book four sessions in advance.

You also need to select which accommodation you would like (please note this may incur an additional charge).

Here you can also change the payment method to 'Pay by Invoice' using the dropdown menu. If you do want to pay by invoice and have a PO, please enter it on the form in the relevant box.

Once you click 'Complete Booking' your booking will be processed.

If you have any problems or queries with the booking, please contact Julia Cloke on 020 7697 4080 or email

To view a copy of our Cancellation Policy, click here.

Date and Time


East Midlands Conference Centre

Beeston Lane

University of Nottingham



United Kingdom

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