The 15 Steps for Neonatal is part of the national NHS framework designed to look at healthcare environments through the eyes of service users. It asks: “What is it like for a family walking onto the unit for the first time?”
As MNVP Lead, I will be facilitating this review in partnership with parents and staff. Together, we will explore the neonatal environment, looking at aspects such as:
- Welcoming and supportive atmosphere
- Communication and information for families
- Safety and quality of care
- Family-centred practice
This is a valuable opportunity for parents and carers with lived neonatal experience to share feedback directly with staff, helping to shape and improve services for families now and in the future.
Date & Time:
📅 16/10/25
🕙 10-12pm
Location:
Countess of Chester Hospital – Neonatal Unit
Liverpool Road, Chester, Meet in the entrance of the New Women and Children's Building
Who should attend:
- Parents with recent neonatal experience (within the last 5 years)
- Representatives from local parent groups
- Chester MNVP members
- Neonatal staff and partners
FREE TO ATTEND
