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Christmas Lights at Kew
Thu 7 December 2017, 15:30 – 21:00 GMT
Christmas Lights at Kew
Date: Thursday 7th December
Price: £69 per person
Kew Gardens are a pleasure to visit at any time but is even more amazing for a few weeks at Christmas when they host their Christmas spectacle of over 60,000 lights mounted in a number of installations over a one mile walkway!
Along the way, the illuminated walkway and around the exit you’ll find stalls selling food and drink, including hot chocolate to keep your strength up.
With rave reviews in recent years we think this will be one of the best visits of the year and a superb start to the festive season.
We aim to return by 9pm (approx.).
You will receive an email from Eventbrite our online booking system provider. This email will contain your ticket/s . Please make sure you print these tickets along with the accompanying email. You will be required to present these to a member of the Coolings team before attending the event / excursion.
This trip will depart at 3:30pm from Coolings Garden Centre, we suggest you arrive 15 minutes early to allow time for parking. Within our car park there will be a designated area for you to park. Please follow the signage on the day.
The trip will return at approximately 9pm, but please be aware this time is approximate and can be subject to change dependant on traffic and circumstances beyond our control.
Coolings always use the finest quality coaches and all but the very smallest vehicles are fitted with toilets and we also aim to stop roughly every 90 minutes to stretch your legs and refresh ourselves.
A member of the Coolings team will be present throughout your excursion to assist you and be on hand should you have any questions or concerns.
Am I only able to now book online for events / excursions with Coolings?
Our online ticket system is by far the easiest way for the majority of our customers to make a booking. However we are still happy to receive phone booking at Coolings Garden Centre on 01959 532269 (payment can be made preferably by credit / debit card over the phone / cheque in the post).
Alternatively you may still visit Coolings Garden Centre in person and make a booking at our customer service desk located in the main shop. If making a booking in person at Coolings you can pay by credit / debit card, cheque or cash.
If paying by cheque for any event / excursion this is only available up until 10 days prior to the event / excursion taking place. If you are booking less than 10 days prior to the event payment must be made by one of the alternative methods.
I am have a Coolings Family Card, can I use it?
Coolings Family can be used for this excursion. To use your card please enter your card number into the 'Enter Promotional Code' box when selecting your tickets. This is the full 11 digit cardholder number.
What if I have some specific requirements that are not listed here?
Please contact Coolings Garden Centre on 01959 532269 or alternatively email us on email@example.com to discuss your requirements and as always we will do our best to accomodate them.
Where can I contact the organiser with any questions?
Please contact Coolings Garden Centre on 01959 532269 or alternatively email us on firstname.lastname@example.org
Is my registration/ticket transferrable?
You may transfer your ticket to someone else, but we must receive confirmation of this 48 hours before the event / excursion. For some holidays you may not be able to transfer your booking with less than 7 days notice.
Do I have to bring my printed ticket to the event?
Yes a printed ticket must be brought to the event. Although our ticket provider 'Eventbrite' does offer electronic tickets mobile reception at Coolings is often limited so this may mean you are unable to recall your ticket on site. We do hold a record of all attendees to any event / excursion/ holiday, but if you do not have your ticket this will cause you some delays.
What if I wish to cancel?
Refunds on Events and one day Excursions can only be offered 14 days before the event/excursion.
The name on the registration/ticket doesn't match the attendee. Is that okay?
Tickets may be transferred with 48 hours notice or 7 days for some holidays but on the day of an event / excursion/ holidays ticket attendee/s should match our registration details.