Question 1

Why does my form not complete when I click on submit?

Accepted Answer

You may not have completed all the required information in the boxes  or else try to rebooting your PC or laptop, and if you are using Safari on an Apple device and the form fails to submit, please use another device or browser, for instance Chrome or Firefox.

Question 2

Do you collect from my road?

Accepted Answer

In January 2025 , we will be only be covering the roads in these Hove postcodes –

BN3 2- -, BN3 3- -, BN3 4 – -, BN3 5- – BN3 6- – and BN3 7-- areas.  Check the full post code collection areas by clicking https://www.soireerotaryevents.com/events/2024-25-christmas-tree-collection-post-codes/

Question 3

What happens to the trees?

Accepted Answer

They are taken to a local recycling facility & turned into 100% organic peat free compost. The compost is guaranteed to PAS 100 certification ‘Publicly Available Specification’ for Composted Material, meaning it is made from 100% recycled green waste & contributing to the circular economy.

Question 4

How do I ensure I have the right address to have the tree collected?

Accepted Answer

Please make sure that the address you put in is the address for us to collect from and this address will be recorded on the data spreadsheet given to Dean Jackson to collect your tree.

Question 5

What happens to my donation?

Accepted Answer

Approximately 80% of  donations goes to the local and international charities and good causes that Rotary  support, including projects that directly benefit the local community and those that support the people most in need. Click here: https://www.soireerotaryevents.com/charities-we-support/

Question 6

A big thank you

Accepted Answer

We organise and run the Xmas Tree Collection Service every year but could not do so without our wonderful supporters & volunteers. Thank you to everyone who has regularly supported Brighton and Hove Soiree Rotary with our fund-raising efforts throughout the year.  We always need more volunteers!

Question 7

How can you help us?

Accepted Answer

Please send us an email to – eventbrite@soireerotaryclub.com – if you would like to get involved, maybe leafleting your neighbours and immediate area to promote this Xmas tree recycling campaign, or another one of our projects.  You can read about them here.

Question 8

What do you do with my personal details?

Accepted Answer

We only use your contact details to collect your Xmas Tree(s). Your details will be held in accordance with the Data Protection Act 2018, (GDPR). When you sign up for this tree collection you agree for us to share your details with Jackson Waste Disposal Ltd. so that they can collect your tree(s).

Question 9

Who will be collecting your tree(s)

Accepted Answer

Jackson Waste Disposal Ltd. will be collecting the trees on behalf of the Brighton & Hove Soiree Rotary. Rotarians and Rotary volunteers will distribute the leaflets shortly after Christmas.

Question 10

What is the deadline for booking your tree(s)?

Accepted Answer

Online booking process closes on Saturday 4th January 8pm. Only prepaid trees will be collected.

Question 11

Do you need any help?

Accepted Answer

If you can't find the answer to your question here please email eventbrite@soireerotaryclub.com - we aim to reply within three working days, and usually much more quickly.

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