Question 1

Can I just come to the Fayre, or do I have to buy a tree?

Accepted Answer

If you don't plan to buy a tree, please pay admission at The Hatch on arrival.

Question 2

What do I do if I cannot come?

Accepted Answer

Please cancel your ticket via Eventbrite to release your parking space. You can rebook a different slot if you need to.
If you have trouble doing this, please try Eventbrite customer services in the first instance, or email: kateandjake@wildernesswood.org

Question 3

Can I come and cut down my own Christmas Tree?

Accepted Answer

Yes, but you need to come and reserve it in advance on the 8th or 9th November (see our website for details). 
If you have not reserved, we anticipate that there will still be some 'wonky' (although still lovely) trees available in the field, but we cannot guarantee this.

Question 4

I can't come on a weekend, why aren't there weekday slots?

Accepted Answer

You do not need a ticket to visit us during the week - we are open every day from 22nd November to 21st December. 
You are welcome to visit between 10am and 4pm during the week to choose a tree in relative peace, enjoy a hot drink and browse gifts by local artists and makers.

Question 5

Where can I find more information?

Accepted Answer

Please visit our website: www.wildernesswood.org/christmas

Question 6

Can I come for a walk/picnic?

Accepted Answer

Not on our busy ticketed weekends. 
Most of the year, our beautiful woodland is open to the public for walks and we encourage people to spend the day. We limit access while we concentrate on Christmas.

Question 7

Why is the 9am slot just one hour?

Accepted Answer

This is the 'Early Bird' slot for people who want to pop in then out again with a tree. 
Not all of the attractions will be up and running at this point, although you will be able to grab a barista coffee and choose your tree in the relative quiet before the busier slots later in the day.

Question 8

Do you accept card/contactless payments?

Accepted Answer

Yes we do! You can pay card for trees, pizzas and drinks - some of our decorations and gifts are made by our members (of all ages) so if you can bring cash to pay them directly, that would be great, but is not essential.

Question 9

Do you have disabled access?

Accepted Answer

Depending on your needs - please do call us if you have a specific question! Please bear in mind: the courtyard is uneven in places, but is hard-standing and wheelchairs are usually ok. We have a ramp available to the toilets. The cut-your-own field does not have disabled access.

Question 10

Can we bring our dog?

Accepted Answer

Well behaved dogs are welcome on a lead, but please be diligent about clearing up after them! 
The trail is closed on our busy fayre weekends, so if you would like to take your dog for a walk in the wood, please come during the week or outside of the ticketed weekends.

Question 11

How many tickets do I need to book?

Accepted Answer

Tickets are for a car parking space, NOT each person. So if you are coming with your family in one vehicle, you only need one ticket. If you are bringing multiple cars, please book a ticket for each car.

Question 12

How do I cancel my ticket?

Accepted Answer

We hope you won't need to, but if you do, please follow the link on your emailed ticket to cancel directly with Eventbrite. If you have any trouble doing this, please send us an email (ideally from the account you booked from) to: kateandjake@wildernesswood.org

Christmas Trees at Wilderness Wood 2025

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Wilderness Wood