Cisco Cybersecurity Support Technician

Product ID: IUN3DCY, Delivery Code: 253022

Dates: 19 May - 21 July 2025

Delivery Format: 1 Evening per week for 8 weeks

Programme Overview:

Take your first steps into the world of cybersecurity with the Cisco Cybersecurity Support Technician. Learn core security principles, network and endpoint security concepts, vulnerability assessment, risk management, incident handling and much more in a labs driven environment with industry practitioners. Whether you’re looking to make a move into CyberOps or White Hat, the CCST will equip you with everything you need to start, accelerate or change your career.

Modules

Defining Cyber Security

Key developments in Cyber Security
Information Technology (IT) vs Operational Technology (OT)
Cyber Disruption and Outages
Impacts of various security failures

Networks and Cyber Attacks

Network security
Types of Cyber Attacks including Malware, Phishing and Ransomware
Pre-, During, and Post-Incident response
Selecting cyber security tools

Managing Cyber Risk

Vulnerabilities vs Risk
Risk Management
Developing backup plans
Implementing Disaster recovery plans

Organisational Management

Information Governance and Data Breaches
Access Management including Password Policies & MFA
Device management including updates and End of Life (EOL)

Entry Requirements

There are no formal entry requirements for this programme. This programme is suitable for all employees at all levels to gain an awareness of cyber security in an organisational context.

Progression

After completing this programme, you could progress onto the Cisco Certified Support Technician (CCST) Cybersecurity and achieve a formal Cisco CCST Certification.

Qualification

Cisco Certified Support Technician Cybersecurity (CCST 100-160)

Fees & Funding Eligibility

£1,295 including VAT per person.

You can secure PLA funding if you meet the following criteria:

19 years or over; and
Right to Work in UK; and
Welsh residential address; and
Be employed or self-employed including Zero Hour or Agency Work

A member of the team will discuss your eligibility for funding during your application. Check your funding eligibility here.

Data Agreement

By completing this form, you agree to iungo Solutions holding and processing the data you have provided for the purposes of learning programme administration, enrolment and communication. iungo Solutions may share your data with Partners for the sole purpose of administering and/or funding your participation in the programme.

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All information provided will be handled in strict accordance with the Data Protection Act. iungo Solutions is a data controller registered with The Information Commissioner's Office, registration number ZB187728. You can request to have your information updated or erased at any point by emailing dataprotection@iungo.solutions.

Cisco Certified Cyber Security Support Technician (Evenings, Part-Time)