Cisco Cybersecurity Support Technician

Product ID: IUN3DCY, Delivery Code: 253037

Dates: 15 July - 16 September 2025

Delivery Format: 1 Evening per week for 10 weeks

Programme Overview:

Unleash your potential in the critical field of cybersecurity with the Cisco Cybersecurity Support Technician (CCST) certification! This comprehensive programme is your definitive entry point, designed to transform you into a skilled digital defender ready to combat evolving cyber threats.

Dive deep into a dynamic, labs-driven environment where theoretical knowledge meets practical application. Under the guidance of seasoned industry practitioners, you'll master essential security principles, moving beyond basic concepts to truly understand how to protect vital digital assets.

We will cover:

Core Security Principles: Grasp the fundamental building blocks of cybersecurity, including common threats, vulnerabilities, and the adversaries that exploit them.
Network and Endpoint Security: Learn to fortify critical infrastructure, from securing network devices and protocols (like TCP/IP) to protecting individual workstations, servers, and mobile devices. You'll explore host-based firewalls, malware prevention, and system hardening techniques.
Vulnerability Assessment & Risk Management: Develop the skills to identify weaknesses in systems and applications, assess potential risks, and implement strategies to mitigate them. This includes understanding common vulnerabilities (CVEs) and using industry-standard tools.
Incident Handling & Digital Forensics: Understand the full lifecycle of a security incident, from initial detection and analysis to containment, eradication, and recovery. You'll also touch upon the basics of digital forensics, learning how to preserve evidence and attribute attacks.

Whether your ambition is to join a Security Operations Center (SOC) team as a CyberOps specialist, actively monitoring and responding to threats, or to become a White Hat hacker, using your skills ethically to identify and fix vulnerabilities before malicious actors can exploit them, the CCST equips you with a robust, industry-recognized foundation. This certification doesn't just prepare you for a job; it accelerates your journey into a high-demand, impactful career in cybersecurity.

Modules

Defining Cyber Security

Key developments in Cyber Security
Information Technology (IT) vs Operational Technology (OT)
Cyber Disruption and Outages
Impacts of various security failures

Networks and Cyber Attacks

Network security
Types of Cyber Attacks including Malware, Phishing and Ransomware
Pre-, During, and Post-Incident response
Selecting cyber security tools

Managing Cyber Risk

Vulnerabilities vs Risk
Risk Management
Developing backup plans
Implementing Disaster recovery plans

Organisational Management

Information Governance and Data Breaches
Access Management including Password Policies & MFA
Device management including updates and End of Life (EOL)

Entry Requirements

There are no formal entry requirements for this programme. This programme is suitable for all employees at all levels to gain an awareness of cyber security in an organisational context.

Progression

After completing this programme, you could progress onto the Cisco Certified Support Technician (CCST) Cybersecurity and achieve a formal Cisco CCST Certification.

Qualification

Cisco Certified Support Technician Cybersecurity (CCST 100-160)

Fees & Funding Eligibility

£1,295 including VAT per person.

You can secure PLA funding if you meet the following criteria:

19 years or over; and
Right to Work in UK; and
Welsh residential address; and
Be employed or self-employed including Zero Hour or Agency Work

A member of the team will discuss your eligibility for funding during your application. Check your funding eligibility here.

Data Agreement

By completing this form, you agree to iungo Solutions holding and processing the data you have provided for the purposes of learning programme administration, enrolment and communication. iungo Solutions may share your data with Partners for the sole purpose of administering and/or funding your participation in the programme.

You can opt out of marketing communications at any time by emailing communications@iungo.solutions with "Opt Out".

All information provided will be handled in strict accordance with the Data Protection Act. iungo Solutions is a data controller registered with The Information Commissioner's Office, registration number ZB187728. You can request to have your information updated or erased at any point by emailing dataprotection@iungo.solutions.

Cisco Certified Cyber Security Support Technician (Evenings, Part-Time)