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Citizens Advice Direct Volunteer Training

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Citizens Advice Direct, Brunswick House

Wilson St

Glasgow

G1

United Kingdom

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Volunteer for Citizens Advice Direct and get excellent training, valuable work experience, and a first-hand insight into working in the voluntary sector.

Training will run Monday 6th November 2017 to Tuesday 14th October 2017, 10.00 am – 3.30pm. Training will take place in Brunswick House 2nd Floor, 51 Wilson Street, Glasgow, G1 1UZ.

If you choose to become a volunteer, Citizens Advice Direct can offer you:

In depth training in all areas of advice via our telephone help line
The opportunity to be part of a friendly working environment
The promise that support will always be available either from your support advisor or from our up-to-date support tools network
The opportunity to work alongside & liaise with Senior Managers, Team Leaders, Staff and other Volunteers.
As a volunteer Citizens Advice Direct will provide you with:

Training on how to deal with customers, clarify issues and improve listening skills
An opportunity to put your knowledge to the test and use it in a practical sense to tackle problems
On-going support, the opportunity to undertake a range of additional training and reimbursement for travel costs
The opportunity to gain extensive transferable skills which will enhance your employability and put you a step ahead of your peers when competing in the job market.
Important: By signing up to this training course and volunteering opportunity you are indicating that you will attend all training sessions. Volunteering as a generalist adviser is based on successful completion of training.

CAD volunteers are normally expected to commit to at least 6 hours per week

Sign up now!

If you have any queries about becoming a CAD volunteer or the training please contact: recruitment@citizensadvicedirect.org.uk

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Date and Time

Location

Citizens Advice Direct, Brunswick House

Wilson St

Glasgow

G1

United Kingdom

View Map

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